Area Manager, EF Operations

EFExternal FulfillmentEF
EFAmazonFC/ 3PLExternal Fulfillment
EF


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3. DEI

3PL
3PL

Essential Functions % of Time
1.25%:EF
2.25%:
3.25%:
4.25%:



EFPLFCEFAmazon




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Amazon Amazon EF (External Fulfillment) Operations Team of the Amazon Japan Operations Division is looking for managers to lead the team and manage and improve operations at EF sites.
The EF team reduces costs improves delivery speed expands selection and customer satisfaction by expanding external fulfillment (direct shipment from an external site to a customer) service that performs order processing and delivery operations for products ordered by Amazon customers not at its own logistics base (FC fulfillment center) but in warehouses operated by manufacturers/wholesalers or warehouses operated by partner companies (3PL) It has contributed to the improvement of.
In this position the main tasks are operation management and improvement of EF bases which play a part in Amazons shipping/inventory capabilities and member development through people management. We are looking for someone who can promote the creation of an organizational structure and culture where diverse members can demonstrate their abilities as managers.

Business content
1. We standardize outsourced operations create a safe work environment based on management indicators and are responsible for quality control and execution of inventory/shipping plans.
2. As a project member you will participate in internal and external initiatives. Depending on the project I will lead a wide range of cross-departmental/team initiatives as a project owner.
3. As a manager you are responsible for developing team members. You will also participate in efforts aimed at fostering a DEI culture for the entire team.

Based on master plans created on an annual monthly and weekly basis individual plans are clarified for each requirement to be achieved (safety quality receiving/shipping capacity inventory capacity cost) and we are responsible for the smooth execution of the operations of each 3PL company.
Furthermore in addition to managing daily operations we not only coordinate with each 3PL company such as introducing new services and programs launching new locations etc. but also communicate widely with other departments within the company (retail business seller business delivery operations finance legal human resources etc.) and manage and operate projects from inception.

Essential Functions % of Time
1. 25%: Management and operation of EF sites
2. 25%: Index management and coordination with relevant departments
3. 25%: Initiatives for new projects etc.
4. 25%: Develop and manage team members

Position Characteristics
Work with a sense of speed
The most important point of this job is to quickly respond to changes and lead. By collaborating with 3PL companies the EF team works with high flexibility on new businesses and products that are difficult to handle at their own logistics bases (FC) and supports Amazons business growth strategy by quickly setting up EF locations contributing to the improvement of customer satisfaction.
Breadth of business area
It has a wide range of stakeholders inside and outside the company and is characterized by the breadth of business areas where you can work from a broad perspective while being aware of Amazons entire supply chain.

About how to work
As a general rule working hours are 9:00 to 18:00
It is possible to Remote work 1 to 2 days a week. There are also business trips for business reasons such as project support and site checks etc. but it is an environment where you can work with a sharp focus.

Amazon aims to create a diverse and inclusive workplace. Amazon complies with the Equal Employment Opportunity Act. We provide equal recruitment and selection opportunities without discrimination based on race national origin gender sexual orientation disability age or other attributes. If you have a disability please see below. refer to the link below for details on departments etc. belonging to this position.
Introduction to the department in charge (fulfillment center): to responsible occupations (operations): (Diversity Equity Inclusion) Initiatives: 44
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- 4-year university bachelors degree or 4 years of work experience
- Beginner level computer skills
- Business level Japanese

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- Skills and Experience
- Experience in training staff or leading a team regardless of industry (3 years or more of work experience)
- Experience managing about 5 people (including attendance and performance management)
- Experience in implementing operational kaizen and standardization based on quantitative data analysis
- Intermediate level or higher in PC skills (e.g. VLOOKUP pivot macros in Excel etc.)
- Reading and writing level English
- Personality
- Able to think about issues and points of improvement from the customers perspective asking What can we do for our customers/how should we be
- Able to treat others with respect even when they have different opinions and able to build trusting relationships with those around them
- Able to proactively raise issues and take action for the organization and customers even if it is outside of their own area of responsibility without being satisfied with the current situation
- Able to grow more than they are now and proactively work on acquiring new skills and knowledge
- Able to contribute to an inclusive culture and work in a diverse group
- Able to take quick action toward a solution even when information is lacking or in an ambiguous situation

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.