Global Product Support Engineer
Global Product Support Engineer
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Job Description
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology join us to Make Possible a Better Future.
What We Offer
Location:
SingaporeSGPAt Applied we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness health and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Youll also benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
Who We Are
Applied Materials is the global leader in materials engineering solutions used to producevirtually everynew chip and advanced display in the world. We design build and servicecutting-edgeequipment that helps our customers manufacturedisplay andsemiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies thatliterally connectour world like AI and IoT. If you want to workbeyond thecutting-edge continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology join us to Make Possiblea Better Future.
At Applied we prioritize the well-being of you and your family and encourage you to bring your best self to work.Your happiness health and resiliency are at the core of our benefits and wellness programs.Our robust total rewards package makes it easier to take care of your whole self and your whole family.Werecommitted to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go.
Key Responsibilities
Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.
Participate in or own first chamber Build & Test in Apps lab. Solve issues or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final test
Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues. Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
Develop and document procedures to install (start-up) retrofit and maintain the product (Technical Product Manuals)
Develop new procedures Customer Engineering Notices (CENs) Internal Service Bulletins (ISBs) and troubleshooting guides as required
Collect process and qualification data to create product Best Known Methods (BKMs)
Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs) Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments prior to shipping
Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
Requirements:
More than 5 years of relevant experiences in semiconductor industry
Prior experiences in PVD equipment will be preferred but not compulsory
Good communication and interpersonal skills
Work Location:
Science Park II
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Not SpecifiedRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
Exec
Employment Type
Full-Time
