Vendor Performance Manager
Vendor Performance Manager
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Job Description
Vendor Performance & Compliance
- Monitor service quality (e.g. On-Time Delivery data exchange digital visibility) across all modes and vendors
- Drive compliance of vendors to Maersk standards including invoice control digital integration system use and payment policies
- Lead vendor onboarding processes is my data OK ensuring alignment to global policies local regulations and operational systems
- Address vendor non-compliance and take corrective actions in coordination with Procurement Delivery and Finance teams
- Ensure vendor allocation aligns with product and procurement directives
Stakeholder Collaboration
- Work closely with internal stakeholders (Procurement CX HSSE Finance Product) to ensure mutual obligations and expectations are met
- Provide market insights and vendor feedback to improve sourcing strategy and supplier relationship management
- Contribute to supplier audits and ensure vendor readiness for Maersks digital and operational transformation
Performance Metrics & Continuous Improvement
- Track and report on vendor KPIs including NPS SLA compliance visibility adoption data exchange standards and payment timelines
- Support development of business continuity plans and promote resilience across the supplier network
- Contribute to performance management of the vendor operations team and collaborate with analysts to improve data-driven decision-making
Critical Competencies
- Strong background in Vendor Management or Procurement Operations
- High sense of urgency and ownership
- Solid understanding of local market dynamics and logistics environment
- Analytical and process-oriented mindset
- Strong interpersonal and stakeholder management skills
- Ability to operate in a matrixed organization with multiple internal and external dependencies
- Business acumen and ability to convert operational challenges into opportunities
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Key Metrics
- Supplier NPS
- Vendor SLA & KPI Compliance
- On-Time Delivery & Visibility Performance
- Vendor Digitization Adoption
- Vendor Payment Timeliness
- Data Exchange & System Integration Compliance
- Vendor Onboarding Completion
- Cost-to-Serve Optimization
Required Experience:
Manager
Employment Type
Full-Time
