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The Underwriting Analyst handles underwriting processes and ensures quality fairness and timely processing of all lines of new business insurance applications.
Position Responsibilities:
Check for completion of documents submitted
Sort and match requirements for underwriting
Classify occupation assess the build family history financial residential/geographical risk and medical information.
Order requirements to assess risk i.e. Medical Examination APS blood test
Document the above information in CAS underwriting notes.
Conduct AML checks and when result is positive to liaise with NBs AML Officer or Chief Underwriter
Discuss complex cases with more senior underwriter or medical consultant
Underwrite medical and complex cases including ECI and HIB within the approval authority
Underwrite medical and complex cases including ECI and HIB referred by more junior underwriters
Underwrite medical and complex cases including ECI and HIB beyond the approval authority with the proposed underwriting decision to be approved by the Team Leader or underwriter with higher authority limit or the Chief Underwriter
Possess basic knowledge of all insurance plans riders policy provisions and company policies.
For sub-standard cases provide the loading and generate rated proposal and letter. Update NB Tracking System and inform distributors on the underwriting decision through Inotify mail.
Prepare declined postponed/deferred letter to include the refund check if applicable
Report impairments to the Medical Information Bureau (MIB)
Handling of inquiry cases. Check completeness of submitted documents conduct alpha search and consolidate total risks Assess cases and forward notice requirement to agents thru email. When payment is made for cases with final decision information will be encoded in CAS (NB Admin) and case will be issued.
Ensure all pending cases are properly filed on daily basis.
Required Qualifications:
Graduate of Bachelors Degree in either Social Science/Sociology Medical Science Nursing or its equivalent
at least 2 years underwriting experience
Achieving at least 90% agreement rating from a self audit case review at the end of that period
Preferred Qualifications:
Strong Leadership Skills with experience in supervising a team
Strength of character to provide recommendations or communicate issues
Ability to effectively collaborate with the team and other departments
Preferably with LOMA AALU FALU certifications
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Full-Time