Sr. Sales Engineer, EMEA
Sr. Sales Engineer, EMEA
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Salary Not Disclosed
1 Vacancy
Job Description
Lucid Software is the leader in visual collaboration and work acceleration helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do passion & excellence in every area individual empowerment initiative and ownership and teamwork over ego. At Lucid we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely from one of our offices or a combination of the two depending on the needs of the role and team.
Since the companys founding Lucid Software has received numerous global and regional recognitions for its products business and workplace culture. These include being listed to the Forbes Cloud 100 Fast Company Most Innovative Companies Fortune Best Workplaces in Technology and PEOPLEs Companies that Care. Lucids solutions are used by more than 100 million users across the globe making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google GE and NBC Universal and we partner with leaders such as Google Atlassian and Microsoft.
We are looking for a smart inquisitive passionate organized and creative individual to join the Solution Engineering (SE) team in our Amsterdam office. This role will work directly with the Lucid sales team to accelerate the growth of our thriving suite of products: Lucidchart & Lucidspark. As the technical point of contact throughout the sales cycle you will be essential to Lucids success by understanding and demoing the product suite as well as crafting business solutions that solve real-world problems for our clients.
Responsibilities:
- Create and deliver custom technical demos of the Lucid product suite to prospects and customers
- Become a respected product expert internally and source of knowledge for customers
- Creative and strategic problem solving to identify and solve inefficiencies in SE team operations
- Answer security related questions and alleviate concerns
- Engage frequently with Product and Engineering teams to relay customer challenges and successes
- Other duties as assigned
Requirements:
- 5 years of relevant experience (as a Solutions Engineer Solutions Consultant or other similar technical sales position)
- Peers would describe you as passionate technical hard-working fun to be around and someone who takes initiative
- Demonstrate interest in customer success
- Excellent written & verbal communication skills including presentation acumen
- Detail-oriented organized and a good team player
- Bias towards finding solutions vs. shutting down ideas
- Can relate to Lucid Softwares products and culture
- Can easily thrive working in a fast-paced start-up-type environment
- Experience working in a customer-facing environment
Preferred Qualifications:
- Able to work in our EMEA Amsterdam office twice a week (Tuesday & Thursday)
- Experience working in a customer-facing role in sales or at a SaaS company
- Experience with coding Excel formulas or other technical software tools.
- Familiarity with Cloud Networking Architecture or Information Security is a plus
- Design savvy and familiar with current UX design trends
- Experience with SCRUM/Agile methodologies
#LI-MK1
Required Experience:
Senior IC
Employment Type
Full Time
