General Manager
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Job Location:
Marathon, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
21-08-2025
Vacancies:
1 Vacancy
Job Summary
Lead. Inspire. Elevate the Guest Experience.
Are you a proven hospitality leader ready to take charge of a thriving resort Were searching for a Resort General Manager who will oversee every aspect of resort operationsfrom financial performance to guest satisfaction. This is more than a management roleits an opportunity to shape unforgettable guest experiences empower a dedicated team and ensure our resort continues to shine as a premier vacation destination.
What Youll Do
- Own the numbers: Drive financial performance manage budgets authorize expenditures and safeguard revenue integrity.
- Lead with excellence: Oversee front desk housekeeping maintenance and guest services to deliver seamless experiences.
- Deliver distinction: Ensure we consistently meet service thresholds and uphold our RCI Silver Crown status.
- Solve and resolve: Handle guest and owner concerns with professionalism turning challenges into opportunities.
- Coordinate & oversee: Manage vendor relationships inspections repairs and emergency responses with precision.
- Build a winning team: Recruit train coach and inspire staff to exceed expectations while fostering growth and accountability.
- Engage & improve: Actively monitor guest feedback and reviews implementing improvements to elevate satisfaction.
- Be the face of the resort: Maintain professional polished standards while representing the property with integrity and pride.
What Were Looking For
- Proven experience: At least 5 years of successful leadership in vacation ownership or hospitality management.
- Financial savvy: Strong analytical skills with the ability to evaluate budgets P&L performance and business metrics.
- Tech smart: Proficiency with Microsoft Office and property management systems.
- People-first leadership: A track record of motivating mentoring and managing diverse teams.
- Guest-focused mindset: Strong communication skills and a natural ability to resolve issues with professionalism and care.
- Hands-on operator: Comfortable coordinating everything from HR responsibilities to property upkeep.
Benefits Included:
Onsite housing provided as part of compensation package in 2 bedroom/2 bath unit
Why Join Us
At our resort youll have the autonomy to lead the support to succeed and the opportunity to make a lasting impact on both our team and our guests. We value leaders who combine operational excellence with genuine hospitalitythose who can balance profitability with unforgettable guest experiences.
If youre ready to lead with purpose and elevate resort living wed love to hear from you.
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
Vacatia is the resort marketplace for vacationing families. Instantly book resort residences with the space of a home + services of a hotel, perfect for family travel.
