Mechanical Claims Adjuster
Mechanical Claims Adjuster
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Nissan Motor Corporation is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands. Nissans global headquarters in Yokohama Japan manages operations in four regions: Japan-ASEAN China Americas and AMIEO (Africa Middle East India Europe & Oceania).
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Provides telephone and email support of all facets of the claim life-cycle in a contact center environment for Nissan SecurityPlus Infiniti Elite Mitsubishi Diamond Care and QualityGuardPlus vehicle service contracts.
Job Description:
Adjudicate claims; Verify contract coverage and eligibility to NESNA policies ascertain parts and labor charges provide preapprovals facilitate third-party and TechCam inspections secure vendor parts and ensure optimal part warranty coverage throughout policy.
Perform appropriate research with available tools to adjudicate claims provide assistance to service contract policy holders & repair facilities and approve claims according to NESNA policy & procedure.
Leverage mechanical acumen & resources to provide proper labor and parts repair approvals.
Conduct transactions according to NESNA policies & procedures to ensure proper use of Company funds.
Ensure repair claims are completed in a timely manner; Facilitate third party obligations to completion; Follow-up to achieve commitments.
Document all claims and communications in appropriate systems.
Achieve claims management & quality KPIs as assigned.
Promote positive work environment within a large team.
Job Knowledge and Skills:
Strong interpersonal decision-making negotiation and conflict resolution skills.
Advanced oral and written English required.
2. Years of Experience:
Minimum 2 years automotive technical experience at dealership or manufacturer preferred.
One or more years of directly related experience at a professional level.
3. Education
High School or equivalency bachelors degree in a related discipline is valued.
4. Specific Course/Certifications
Working knowledge of Microsoft Office Suite and other PC applications.
Demonstrated mechanical acumen (i.e. ASE Certification or equivalent).
Nissan (NMEX NRFS NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante sin distincin ni discriminacin por gnero identidad y/o expresin de gnero orientacin sexual raza color idioma religin opinin poltica o de cualquier otra ndole origen nacional o social posicin econmica nacimiento o cualquier otra condicin.
Nissan (NMEX NRFS NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy without distinction or discrimination based on gender gender identity and/or expression sexual orientation race color language religion political or any other opinion national or social origin economic position birth or any other condition.
Byapplyingfortheadvertisedposition candidatesacknowledgethatNissan Mexicana anditssubsidiaries reservetherighttoconductapublicconductsearch andotherassetsrequiringsafeguarding. Nissan Mexicana .
Mexico City MexicoEmployment Type
Full-Time
