Customer Support Specialist with Serbian - Sofia, Bulgaria
Customer Support Specialist with Serbian - Sofia, Bulgaria
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Salary Not Disclosed
1 Vacancy
Job Description
Were Hiring: Customer Support Specialist with Serbian - Sofia Bulgaria (on-site)
Do you speak Serbian fluently and have strong English skills Are you passionate about helping customers and delivering excellent service Join our international team in Sofia where youll provide professional support solve user issues and contribute to a high-quality customer experience.
Location: Sofia Bulgaria (On-site)
EU Passport required
Languages: Serbian (C2/native) English (B2)
Contract Type: Full-time
Schedule: Rotational shifts including weekdays and weekends
Relocation support provided if youre moving from abroad
What Youll Be Doing:
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Provide customer support via chat email or phone with empathy and professionalism
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Assist with product account and service-related inquiries
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Record and manage customer interactions in internal systems
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Escalate complex cases when needed according to internal processes
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Ensure excellent customer satisfaction through timely accurate solutions
What We Offer:
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Relocation assistance (travel & temporary accommodation support)
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Paid training and full onboarding program
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Multicultural and dynamic team environment in Sofia
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Modern office facilities and supportive leadership
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Career development opportunities in customer service and operations
Build your international career while making an impact in a vibrant workplace.
Apply now and join our team in Sofia!
Employment Type
Full Time
