Field Operations Specialist
Field Operations Specialist
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Do you get excited when your software actually interacts with the physical worldAre you ready to learn the new exciting world of smart robots Do you feel tired of working in a big company Would you like to cooperate with top professionals in our industry
If your answers are mostly yes then you should keep reading.
At Nomagic were on a mission to teach robots the real world. Were now looking for a Field Operations Specialist who is independent highly organised and technically curious to join our team.
Offer essentials:
- Play with robots every day
- Salary: 7.000 - 10.000 PLN on UoP/B2B per diem as per Polish labour law
- Employment contract 75% of full-time ()
- 100% international travel to client sites across the EU and occasionally outside the EU.
- No late evening calls - the entire team is based in Europe :)
- English-speaking environment
Here is why we love this job ourselves and hope you will enjoy it too:
- We build robots powered by AI
- We already have them in production (this means being on call sometimes but still!)
- We test our code in unit tests simulations and on real robots!
- Were still pretty small so everyone has a direct impact on the final result
- We have a very experienced engineering & management team from Google early unicorns (Criteo Climate Corp...) & top robotics companies (ABB Softbank Robotics Dematic)
- We combine world-class research with top-notch engineering and apply it to solve real problems
Some of the problems you may try to solve with us:
- Organise travel logistics approvals and budgeting for international site visits
- Handle receipts and the reimbursement process
- Represent the company during on-site deployments maintenance and escalations
- Support on-site setup tasks and communicate clearly with client staff and internal operators
- Document site conditions workflows and post-visit summaries
- Coordinate with PM and Engineering to prepare and summarize site activities
- Build and maintain excellent customer relationships by offering high-quality consistent support
What skills wed like you to have:
- Comfortable with international travel
- Excellent organisational and self-management skills
- Strong written and spoken English (B2)
- Proactive mindset and comfort with new ambiguous situations
- Experience in field support logistics QA or customer service is a plus
What should you expect once you apply
- Recruiter Screen - 30 minutes
- Hiring Manager interview - 30 minutes
- Skills assessment interview - 30 minutes
- Customer orientation interview - 30 minutes
- We make the final decision after max. 4-5 days
For formal reasons we are currently considering candidates with the right to work in the European Union without needing a visa sponsorship or work permit and based in Poland.
This is a role that requires 100% traveling time in the EU and occasionally outside of the EU. Valid passport and VISA is required.
See a short sneak peek of our product here:
Employment Type
Part-Time
Department / Functional Area
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