Sales Operations Specialist - ATM Cards / Digital Payments
Sales Operations Specialist - ATM Cards / Digital Payments
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Sales Operations Specialist
About PalmPay
PalmPay is a pan-African fintech company currently operating in Nigeria Ghana and Tanzania and expanding across the continent. Our mission is to make financial services more accessible and affordable through technology. Were proud to be one of Africas fastest-growing fintechs and are looking for smart driven and passionate professionals to join our team.Job Summary
The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems incentive programs and training support are effectively implemented and managed. This role works cross-functionally with BI Training and Business Development teams to enhance sales effectiveness improve team accountability and promote alignment with organizational objectives.Key Responsibilities
About PalmPay
PalmPay is a pan-African fintech company currently operating in Nigeria Ghana and Tanzania and expanding across the continent. Our mission is to make financial services more accessible and affordable through technology. Were proud to be one of Africas fastest-growing fintechs and are looking for smart driven and passionate professionals to join our team.Job Summary
The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems incentive programs and training support are effectively implemented and managed. This role works cross-functionally with BI Training and Business Development teams to enhance sales effectiveness improve team accountability and promote alignment with organizational objectives.Key Responsibilities
- Implement and manage the reward and penalty system for the Business Development team ensuring fair and transparent execution.
- Collaborate with the Business Intelligence (BI) team to track and analyze BD team performance data.
- Monitor performance trends and escalate concerns to Business Development Managers (BDMs) and Zone Managers (ZMs) for timely intervention.
- Partner with the Training team to conduct onboarding and refresher sessions on BD policies and SOPs.
- Track the implementation of policies and procedures and provide actionable feedback to improve training effectiveness.
- Support the coordination of strategic meetings for ZMs and BDMs; ensure timely documentation and circulation of meeting minutes.
- Provide administrative and reporting support to ensure alignment between frontline teams and internal processes.
- Bachelors degree in Business Administration Sales Operations Management or a related field.
- 2 years of experience in sales operations performance tracking or a similar support function.
Required Experience:
Manager
Employment Type
Full-Time
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