Business Analyst
Business Analyst
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Job Description
Job Responsibilities
To assist the Sales & DM organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customers existing licenses in line with Oracle Policies
Perform comprehensive research of customer details on Oracle internal applications like Asset Report PeopleSoft (HAT) ROSIE
Develop and maintain a well-rounded knowledge of Oracles Policies systems and research-related tools.
Collaborate with Sales teams DM PRG and Finance team to streamline CES process.
Serve as primary point of contact for all process related inquiries.
Manage Q workflow to allocate resources based on their skillset.
Assist in decision making by reporting volumes & trending to the management as applicable.
Responsible for getting certified on core process periodically.
Use analytical and statistical rigor to solve complex problems and drive business decisions.
Responsibilities
Ability to communicate with requester to understand customer requirements and develop requested summary / entitlements and publish within timeline.
Excellent problem solving attention to detail and analytical skills.
Perform independently with little direct supervision in the administration of building a comprehensive and accurate customer entitlement.
Should be able to understand impact of revenue billing terminations relation
Develop understanding of various oracle systems and processes .eg: PricingQuotingBooking Revenue recognition invoicing etc
Career Level - IC2
#LI-DNI
Qualifications
Career Level - IC2
Required Experience:
IC
Employment Type
Full-Time
