Clinic Manager
Clinic Manager
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Job Description
About TBI Health
TBI Health was created with a simple idea: to help people with pain illness or injury. TBI Health has come a long way since it began its journey in 2001 from 2016 we partnered with Southern Cross & together we are passionate about ensuring our clients get the right help at the right time to get them back on track & living meaningful lives.
We are known to offer an attractive work environment to support staff wellbeing and growth. Our current focus is to continue our work on introducing new services for our staff to become involved in and ultimately help enhance their careers.
It is also important to TBI Health to continue having an equity-focused workplace culture where staff feel supported enriched & valued. As a NZ-owned company we position ourselves as a Te Tiriti partner and have an ongoing commitment to health equity for Mori. Join us on this transformational journey of delivering tailored and quality healthcare service that meets the needs of our diverse Aotearoa.
Description
About the Mahi (Role)
Lead with heart. Grow a team. Make your mark.
This is more than just a step up. Its your chance to shape a high-performing clinic grow a thriving team and lead with purpose.
As Clinic Manager of our flagship Lower Hutt clinic youll bring together clinical leadership operational know-how and people-first management to create real impact for clients your team and the community.
You wont have to give up clinical work to step into leadership. Youll stay connected to practice while expanding your influence. This full-time role is thoughtfully structured to give you dedicated management time each week with flexibility built in around operational needs while continuing with clinical delivery and case management.
Your scope will be broad and rewarding. Youll take the lead on:
- HR and recruitment for your clinic and service area
- Organising team resourcing in line with forecasted demand
- Maintaining clinical excellence across the team
- Monitoring performance and supporting continuous development
- Implementing service improvements and strategic initiatives
- Overseeing and developing clinic budgets
- Managing relationships with our local subcontractor network
Youll also have the opportunity to build strong connections with referrers funders and community partners ensuring your clinic is not just well-run but well-known.
You wont be doing it alone. Youll be backed by our Greater Wellington Regional Clinic Manager who brings deep knowledge of the landscape and provides genuine mentorship and strategic support. Think of it as having a trusted partner in your corner - someone wholl help you succeed while giving you the freedom to run the show.
Were looking for someone who sees leadership not as a title but as a way to lift others raise the bar and drive meaningful change.
Ready to lead with purpose and shape the future of allied health in your community This could be the next chapter in a career youll be proud of.
What One of Our Clinic Managers Says
We believe in growing great people and we back our leaders with real support trust and aroha. Heres what Amanda one of our Clinic Managers had to say:
**I am privileged to hold my role as Clinic Manager at TBI Health. The support I receive from the regional and service managers administration human resources and head office teams allows me to guide my kaimahi (staff) to provide high-quality and innovative mahi (work).
TBI Health encompasses values of whanaungatanga and kotahitanga. These motivate me to continue to create a positive team culture which ultimately transfers into an integrated rehabilitation service for our kiritaki (clients).**
Amanda Clinic Manager / Physiotherapist
About the Lower Hutt Team
Our Lower Hutt clinic is based in the heart of the CBD - just a short stroll from Queensgate Shopping Centre and the Hutt Riverbank walkway perfect for a relaxing break between clients. The location offers excellent access to public transport and plenty of nearby parking options.
Youll be joining a vibrant multidisciplinary team that includes Physiotherapists a Hand Therapist a Psychologist and two fantastic Clinic Administrators. The team is known for its positivity social energy and genuine support for one another with daily morning quizzes weekly shared morning teas and fun monthly team events that keep the vibe warm and connected.
This team doesnt just work well together; they care about doing good. Theyve made meaningful progress in the equity space building strong relationships with Mori health providers and local iwi and continuing to grow their cultural capability across the board.
Skills And Experiences
About You
This role is ideal for an experienced clinician (minimum 4 years preferred) who is ready to step confidently into a leadership position or take their existing management experience to the next level. Youll bring a strong understanding of the financial operational and compliance aspects of private practice along with a genuine passion for supporting people and delivering quality care.
Youll understand the importance of clinical governance safe systems of work and meeting external contractual obligations including ACC contracts health and safety requirements privacy standards and service-level agreements. Youll also bring a commitment to te Tiriti o Waitangi and to creating a clinic environment that upholds manaakitanga (respect and care) whanaungatanga (relationships and connection) and kotahitanga (unity of purpose).
Were looking for someone who can:
- Communicate clearly openly and with manaakitanga
- Make sound decisions and lead with confidence tikanga and fairness
- Uplift and support a diverse team with empathy and accountability
- Motivate others and lead by example (arataki)
- Build strong respectful relationships with subcontractors and stakeholders across the hpori (community)
- Champion continuous improvement and culturally responsive care
Youll also need to have:
- A current Annual Practising Certificate (APC) and relevant professional body membership
- Professional indemnity insurance
- A full clean New Zealand drivers licence
- A recognised Bachelors degree (or higher) in your clinical field
- A practical understanding of te Tiriti o Waitangi and a genuine commitment to equitable inclusive service delivery
Benefits of Joining TBI Health
We value the energy heart and dedication our people bring to their work and we make sure that commitment is recognised and supported.
As part of the TBI Health whnau youll enjoy a wide range of benefits including:
- Competitive base salary with a realistic performance bonus structure
- Sign on bonus and relocation support for the right candidate
- Subsidised Southern Cross private health insurance
- Birthday leave - take a day for you
- Annual wellness allowance
- Access to EAP services for personal and professional support
- Reimbursement for your APC professional membership and indemnity insurance
- Ongoing internal training and CPD support
- Annual financial contribution toward career development and further qualifications
- A warm inclusive culture that celebrates diversity and belonging
- Regular cultural development workshops to help you integrate tikanga Mori into your practice respectfully and meaningfully
and much more.
To learn more about our values culture and team stories visit:
Talk.
Curious about the role but not ready to hit apply just yet Get in touch! Wed be happy to chat or shout you a coffee to talk it through.
Applications close: 20 August 2025
Applying is easy - Just upload your CV and a short cover letter telling us why this role caught your eye.
Were reviewing applications as they come in so dont leave it too late. We may begin interviewing before the closing date.
We welcome applicants from all backgrounds who meet the role requirements. At TBI Health were proud to foster an inclusive values-driven workplace where everyone can thrive.
Required Experience:
Manager
Employment Type
Full-Time
