Position: UKG Workforce Management
Duration: 9 Months
Location: Minneapolis Minnesota (Hybrid)
Job Description:
It is the intent of this document to outline a general description of the Scope of Services the extent of services required the relationship of this Scope of Services to other work and the agencies or other parties that will interact with the Supplier. The contents of this document are considered representative of the Scope of Services but are by no means conclusive.
Required /Desired Skills:
- Criteria for Awarding Work Order
- Excellent communication and interpersonal skills to interact effectively with users at all levels.
- Knowledge of labor laws compliance regulations and payroll processes.
- Expertise with integrations between UKG and other enterprise systems.
- Expertise with UKG reporting
- Expertise with UKG Workforce Management administration
- Expertise with UKG Telestaff administration
Responsibilities:
- Administer and configure UKG Telestaff and WFM modules to meet the organizations needs.
- Maintain the user access security roles and workflows.
- Ensure data security by managing user access and system permissions according to best practices and organizational policies.
- Oversee the system integrates properly with other internal HR and payroll systems.
- Assist with manual data imports exports and updates between UKG and other systems.
- Provide technical support and troubleshooting assistance to end users.
- Escalate issues to the UKG support team when necessary and ensure timely resolution.
- Create and generate customized reports (time and attendance payroll compliance etc.).
- Assist in audits and maintain compliance with labor laws company policies and internal controls.
- Work with City teams to recommend system improvements and upgrades.
- Lead implementation of UKG product updates new features and best practices.
- Test system upgrades and new features to ensure functionality and alignment with business needs.
- Conduct training sessions for new and existing employees.
- Provide knowledge transfer including proper documentation to City key personnel.