Network Relationship Specialist
Network Relationship Specialist
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Job Description
About
is a consumer tech company with heart. Were on a mission to solve a human challenge we all face: finding great care for the ones we love. Were moms and dads and pet parents. We have parents and grandparents so we understand that everyone at some point in their lives could use a helping hand. Our culture and our products reflect that.
Here entrepreneurs self-starters team players and big thinkers unite behind a common cause. Here were applying data analytics AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy if you thrive on collaboration and building new things and if youre all about using your talent for good is the place for you.
Work Environment: Hybrid On-Site Mon Weds Thursday
Office Location: 2801 North Central Expressway Dallas Texas 75204
About the Role:
We are seeking a proactive detail-oriented Network Relationship Specialist to join our Network Partnerships Team part of the Care for Business division. This role will play a critical part in onboarding out of home partners to our network and systems maintaining relationships support fulfillment and quality.
In this role you will be responsible for onboarding new partners creating a positive first impression identifying strategic partnerships within the first 90 days and where the network can maximize fulfillment and working everyday to keep our partnerships positive and mutually beneficial.
The ideal candidate thrives in a fast-paced collaborative environment and brings a make it happen mindset to managing our network and ensuring high-quality partner engagement. You dont shy away from a challenge have terrific time management skills and can easily pivot between tasks. If you are professional communicative and a team player this could be the role for you.
What Youll Do
- Day to day management of partnerships including fulfillment reviews process check-ins troubleshooting escalations etc.
- Engagement with partners to support fulfillment network capacity and quickly to meet time-sensitive client needs.
- Attention and keenness on partner brands to understand capacity and expansion plans
- Work closely with internal teams to ensure all partners are meeting our compliance and engagement standards
- Be a friendly excited and professional face that welcomes new locations to the network
- Communication with partners to ensure network readiness informational conversations paperwork and document as well as systems and implementation
- Analyze performance metrics including unfilled requests escalations and coverage gaps by metro area.
- Translate data insights into actionable strategies to improve network fulfillment
- Develop internal resources such as training materials newsletters process documentation and guides/playbooks.
- Continuously identify areas for operational improvement and support implementation of scalable solutions.
- Contribute to strategic projects aimed at enhancing overall network performance and partner engagement.
Who you are:
- 25 years of experience in relationship and or partnership management
- Strong analytical skills with experience using data tools like Tableau or similar reporting dashboards
- Proficiency with Google Workspace (Docs Sheets Slides Forms)
- Excellent communication and collaboration skills across cross-functional teams
- Comfort with ambiguity and a high-energy action-oriented approach to problem-solving
For a list of our Perks Benefits click here!
Company Overview:
Available in 21 countries is one of the largest providers of online services for finding family care and care jobs spanning in-home and in-center care solutions. Since 2007 families have relied on for an array of care for children seniors pets and the home. Designed to meet the evolving needs of todays families and caregivers the Company also offers customized corporate benefits packages to support working families household tax and payroll services and innovations for caregivers to find and book jobs. is an IAC company (NASDAQ: IAC).
Salary Range: $60000 to $65000.
The base salary range above represents the anticipated low and high end of the national salary range for this position.Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location experience and performance. The range listed is just one component of total compensation package for employees. Other rewards may include annual bonuses and short- and long-term addition provides a variety of benefits to employees including health insurance coverage life and disability insurance a generous 401K employer matching program paid holidays and paid time off (PTO).
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Required Experience:
Unclear Seniority
Employment Type
Full Time
