IT Service Desk
IT Service Desk
Posted on :
15-07-2025
Employer Active
1 Vacancy
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Job Description
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best so we are always in search of the best people to join our ever-growing talented team.
Join our dynamic IT Service Desk team! As our company continues to expand at an exciting pace were looking for a dedicated and skilled individual to step into a newly created IT Service Desk role. This position is crucial for ensuring our employees receive top-notch technical support and that our service quality remains uncompromised as our user base grows. If you thrive in a fast-paced environment and are committed to delivering excellent service this could be the perfect fit.
Responsabilities
- Receiving and handling user requests in the scope of IT support
- Preparation of user equipment diagnostics of the technical condition of the equipment before sending it for repair
- Creating user instructions and keeping them up to date
- Access granting to internal services/applications- Administration of the corporate messenger and mail system
- Keeping and maintaining IT Assets inventory
- Maintaining and updating IT asset inventory ensuring proper documentation and control
- Assistance in device management- Assisting with the setup maintenance and improvement of audio-visual systems in meeting rooms
Requirements
- Strong interpersonal and communication skills to interact effectively with technical and non-technical users.
- Proficiency in various operating systems (Windows macOS Linux) and their installation maintenance and troubleshooting
- Responsible attitude toward assigned tasks and a keen eye for detail.
- Practical experience in managing global corporate IT systems (Google workspace Mobile device management solutions - like Manage Engine Identity providers - like Okta)
- Excellent problem-solving skills and ability to diagnose and resolve technical issues.
- Strong communication skills both written and verbal.- Experience with IT Asset Management Systems.
- Experience in a self-driven role within a technology-focused organization.
- Experience in diagnosing and resolving hardware software and network issues.
- Familiarity with networking concepts (TCP/IP VPN etc.).
10000 z - 12166 z a month
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus: Your hard work doesnt go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans weve got your back. Plus location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent initiative and alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon You may report a violation referred to in the Procedure under the terms specified therein.
Employment Type
Full Time
Key Skills
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