Software Trainer / Customer Success Associate
Software Trainer / Customer Success Associate
Posted on :
25-05-2025
Employer Active
1 Vacancy
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Job Description
Geotrackers are pioneers in the Fleet Telematics industry providing top-notch GPS devices & solutions to Logistic firms. We are seeking a Dynamic & Tech-Savy person for the role of Software Trainer / Customer Success Associate
Location: New Friends Colony New Delhi
Job description
Drive the knowledge center of the organization
Help the users maximize value from the Geotrackers Telematics Platform
Creation of Technical Documents - Quick Guides
Deep Technical Champion
White Papers - Case Studies Blogs Testimonials
Training - Internal and External
Solution Consultant - Feature Uptake Catalyst
Product Feedback Documentation and Product Feature Management
Competitor Analysis / Benchmarking
Identify key process parameters for different industries
Map improvement in key process parameters attributable to use of Geotrackers
Drive generation of detailed & crisp insights based on user behavior market trends and macro environment (competitors / complements / substitutes)
Assist sales team in pre-sales and post sales product demo training consultations.
Desired Candidate Profile
B. Tech or Diploma in CS
Strong technical understanding
High level of comfort with learning new software and technologies
Excellent skills in MS Excel - Sort Filter V-Lookup H-Lookup Pivot Tables Page Set-Up etc
Effective communication & interpersonal skills
Goods skills in written & spoken English.
Good presentation skills. Able to present confidently to large groups of people.
Ability to take queries and respond confidently
Ability to talk & resolve matters
Disciplined work habits
Open to travel
IT Trainer, Presentation Skills, Content Management, Technical Trainer, IT Consultant
Employment Type
Full Time
Key Skills
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