drjobs Subaru Volvo Business Development Coordinator / Internet Sales Agent

Subaru Volvo Business Development Coordinator / Internet Sales Agent

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1 Vacancy
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Job Location drjobs

Martinez, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Summary

Gerald Jones Volvo Subaru is hiring Business Development Coordinators (BDC Reps) and Internet Sales Agents to join our team! Do you enjoy meeting new people and helping customers Are you passionate about delivering an excellent customer service experience Do you have an outgoing personality and enjoy cultivating new relationships Do you enjoy speaking with customers If you answered yes we want to talk to you!

SCHEDULE:

Monday to Saturday (one of these days will be your off day) - 5 day work week

No Sundays

WE OFFER:

  • Health Dental Medical Vision Life Disability Plans
  • 401K with Match
  • Paid Time Off
  • Employee Purchase program
  • Opportunity for Growth and Advancement

RESPONSIBILITIES:

  • Handle all incoming internet email leads and internet phone leads
  • Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources including those available on the internet
  • Deliver inquiries/messages intended for other sales personnel and departments promptly
  • Answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet phone and live chat inquiries using email phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions keeping positive relationships with teammates sales teams and dealership management

  • Utilize CRM tracking system daily

REQUIREMENTS:

  • Good verbal and written communication skills
  • Experience in a sales or customer service environment a plus
  • Self-motivation
  • Proficiency with Microsoft Word Excel and Outlook
  • Drive to hit sales quotas and goals

About The Dealership

Gerald Jones Auto Group has been family-owned and operated since 1974 currently operating 10 franchises. We understand the importance of employee growth and promote from within employee with Gerald Jones Auto Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Come join our team!

We are an Equal Opportunity Employer and arecommitted to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

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