In Office Customer Service/Marketing Representative- Insurance
In Office Customer Service/Marketing Representative- Insurance
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Job Description
Our client is seeking a Customer Service Representative to join their Personal Lines team. This is a full-time in-office position where youll provide day-to-day customer support while also playing an important role in the companys marketing efforts. The right candidate will bring energy professionalism and the ability to thrive in a fast-paced client-facing environment. This position also offers upward mobility for individuals who are committed to their work and consistently perform at a high level.
Responsibilities
- Manage downloads policy updates and general customer service requests
- Provide responsive high-quality support to clients across personal lines products
- Assist with marketing activities including client-facing events and relationship building
- Utilize multiple software platforms to manage and update client information efficiently
- Collaborate with the team to ensure smooth workflow and excellent client experiences
Qualifications
- Minimum 1 year of experience in customer service or marketing experience
- Strong computer and technical skills; must be comfortable working with multiple systems
- Ability to balance customer service responsibilities with marketing support
- High sense of urgency and professionalism in a fast-paced environment
- Presentable and confident in client-facing settings including company events
Schedule/Location
- Full-time in-office role
- 4050 hours per week
- No relocation assistance offered
- Reports directly to the Personal Lines Manager
Compensation
- Base salary: $40000 $50000 depending on experience
- Bonus structure available this role is highly performance-driven with strong earning potential for individuals who excel in client service and marketing support
- Opportunity for career growth and upward mobility within the organization
Please note that National Mortgage Staffing does not determine the salary requirements or qualifications for this role. We are contractually required to follow the criteria set forth by our clients.
If your background aligns with our clients needs one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
Required Experience:
Unclear Seniority
Employment Type
Full Time
