Operations Support Specialist

POSITION SUMMARY

This position is in the Biotherapeutics Pharmaceutical Research and Development Devices Centre of Excellence located in Cambridge UK. The incumbent will provide technical logistical and operational support to the team through the provision of fully functional compliant equipment and inventory services according to established procedures and processes. This will also include materials management in support of projects and supporting technical agreements. The role will provide day to day support of operational EHS requirements to maintain a safe working and progressive environment for colleagues. The role will require effective coordination and liaison with internal and external partners communicating at all levels.

POSITION RESPONSIBILITIES

• Responsible for providing technical and administrative support for the day to day functionality of DCoE operations including laboratory space and equipment contained therein. Inclusive of routine monitoring for cleanliness housekeeping and safety standards.
• Responsible for ensuring equipment is compliant to processes procedures and applicable standards (to include providing training)
• To coordinate maintenance and calibration of equipment by close liaison with System Owners Global Workplace Solutions and vendors
• Identify scope create and execute technical agreements with Parties external to DCoE for the effective production and transfer of materials
• Understand and manage the potential cost and schedule impact of material import and export
• Responsible for performing agreed and assigned EHS roles (eg First Aid Incident Controller etc) delegating where appropriate. Responsible and active member of local EHS teams
• Support (taking lead where appropriate) in the implementation of BTxPS EHS and related initiatives (eg 5S MGL audits)
• To support risk assessments quality near miss and change control processes
• To manage the local inventory management / stock system
• To support continuous improvement activities across DCoE for both product and processes
• Take ownership of given assignments proactively consulting other project team members and department representatives for information or guidance as necessary.
• To support external audits as appropriate (eg ISO 13485)
  

ORGANIZATIONAL RELATIONSHIPS

• DCoE Line Management
• Device development teams device development leads human factors SMEs design engineers and device development scientists compliance quality assurance
• Global Workplace Experience
• Global EHS
• PGS manufacturing sites
• External Vendors Device Partners Equipment Suppliers and Maintenance Logistic partners

EDUCATION SKILLS AND EXPERIENCE

• A levels or equivalent in science or engineering subjects. Degree HND or equivalent beneficial
• Experience of operations and quality management of laboratory spaces in a regulated environment
• Experience of working to ISO13485 quality management system preferred
• Experience with electronic Laboratory Notebook (eLN) systems
• Experience in understanding and applying UK legislative health and safety standards to the workplace
• Able to demonstrate practical analytical and pragmatic approach to work
• Able to interpret the functionality of equipment.
• Able to communicate clearly and concisely with internal and external team members in an appropriate oral and/or written format
• Able to articulate ideas and concepts clearly to all levels and technical abilities
• Able to learn and apply established procedures in a reliable and consistent manner
• Capable of both working in a team and independently
• Excellent standard of written and spoken English and numeracy
• Familiar with the principles of risk management
• Ability to plan organise and prioritise own work with minimal supervision
• Ability to lead problem solving and corrective / preventative activities

TECHNICAL SKILLS REQUIREMENTS

• Knowledge of laboratory scale equipment
• Knowledge of calibration methods and standards
• Knowledge of stock systems and inventory management
• Knowledge of UK EH&S applicable standards preferred
• Knowledge of using risk assessment tools
• Knowledge of root cause investigation tools
• Knowledge of ISO13485

PHYSICAL POSITION REQUIREMENTS

• Must be able to perform equipment and inventory related activities such as lifting and manual handling
• Must be flexible in working hours (occasional weekend working / support for unplanned events)

COMPETENCIES

Decisive

Manage complexity to make timely informed decisions

Courageous

Consistently demonstrate accountability and integrity in the face of challenges

Resilient

Respond to change with agility optimism and innovation

Collaborate with others to accomplish shared goals

Work Location Assignment:Flexible (some office presence is required)

Purpose

Breakthroughs that change patients lives... At Pfizer we are apatient centric company guided by our four values: courage joy equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting flexible workplace culture which encourages employees to achieve work life harmony attracts talent and enables everyone to be their best working start the conversation!

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer Pfizer iscommitted to celebratingthisin all itsforms allowing for us to be as diverse as the patients and communities we serve. Together we continue to build a culture that encourages supports and empowers our employees.

DisAbility Confident

We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people especially those with unique superpowers. Your journey with Pfizer starts here!