AVP, Business Continuity, North America Lead

The AVP Business Continuity North America Leadserves as the primary leader for enabling adequate planning and response capabilities for Chubbs North America businesses and functions. Thispositionis primarily focused on operations in North America (US Canada and Bermuda) but will be expected to support aspects of Chubbs Global Business Continuity Management Program as needed. Domestic travel (10-15%) is required.

This position requires an experienced professional who can provide subject matter expertise in business continuity. The AVP Business Continuity North America Lead is expected to work with minimal supervision while overseeing business continuity efforts across all businesses and functions within the region. A signification aspect of this role over the next several years includes ensuring the program continues to implement transformation activities and mature at a pace aligned with Global requirements including the roll out of a newly implemented software. This person will oversee and support all projects engagements and needs of the region. This role will report to the VP Global Business Continuity.

This role operates on an in-office schedule. The ideal candidate will sit in our Philadelphia PA office.

Keyresponsibilities:

• IncollaborationwiththeVicePresidentofBusinessContinuitydevelopsbusinesscontinuity policies standards and strategies aimed at mitigating business continuity related risks and leading a world-class BC program for the global organization
• OverseesanddirectsoperationalbusinesscontinuityresourceswithinBermudaCanadaand the U.S. while developing maintaining and leveraging partnerships across other global regions to ensure alignment and consistency in the program
• Leads business-embedded BusinessContinuity&ResilienceLeads and Coordinatorsin the execution of full BC lifecycle and any additionalprogramenhancementstrainings and ad-hoc initiatives
• Providetraining onBCMproductsand capabilities
• Ensures that each country business and function receive support related to program requirements including incident management building and maturing of business impact analyses and business continuity plans annual exercises and implementation of Chubbs Business Continuity software
• Adequately identifies raises and when necessary remediates identified business continuity risks
• Conducts annual exercises to test and validate business continuity plans ensuring readiness and resilience in response to evolving threats vulnerabilities and operational challenges
• Takes ownership of NA Program Governance; Organizes and leads quarterly Business Continuity Steering Committee meetings with key stakeholders to review program progress address emerging risks align on strategic priorities and ensure cross-functional collaboration and accountability
• Develops and leverages strong independent partnerships across business leaders and support teams (including COOs Legal and Compliance Enterprise Risk Management IT DR Team Third Party Risk Management team etc.) to ensure an integrated and aligned approach to BC Planning
• EnsuresthatbusinesscontinuityisconsideredaspartofNorthAmericanplanningfornew initiatives including adds of new business technology implementations business process transformation partner programmatic roll outs
• Provide support and expertise during live disruptions and declared incidents facilitate communications between the businesses and the Global Security Operations Center (GSOC) and provide real time updates on impacts to operations. Summarize and escalate continuity impacts for executive consumption
• Monitorandensureregulatoryrequirementsofthebusiness continuityprogramandsupport and drive alignment to requirements inNorth America
• Trackmanageandcloseissuesidentifiedbyreviewsauditsincidentsandexercises
• Support requests from stakeholders to support business continuity related initiatives to includesiteselectionstrategydevelopmentcompletingsupplierandregulatorinquiriesand surveys reviewing partner BC arrangements and conducting meetings with brokers customers insurers and other third parties
• Otherdutiesasassigned

• Knowledge and experience in business continuity planning training and exercising commensurate with 6-10 years of experience
• Bachelors Degree from an accredited college or university
• Demonstrated ability to manage stakeholders at all levels of a highly matrixed organization
• Strong analytical organizational and decision-making skills
• Strong leadership skills and a productive team player with a proven track record
• Strong verbal / written communications. Must be able to interface and coordinate efficiently and effectively with business partners and all levels of leadership across the global organization.
• Strong administrative skills with effectiveness in developing tasks and managing resources to achieve target dates
• Strong interpersonal skills and articulation skills required to communicate solutions to management.
• Skilled at working with senior management in the development of strategic as well as tactical plans to mature the BCP culture within the corporation
• Professional Designation - Certified Business Continuity Professional (or equivalent certifications or work experience preferred)
• Preferred experience with the BC Software Fusion but not required
• Strong proficiency with the Microsoft Office suite (Excel Word PowerPoint MS Teams); SharePoint; Microsoft Outlook; Web-based communications tools; and internet-based research