Product Delivery Associate - Fulfillment and Archive Services Product

Unleash your expertise in product development and optimization by leveraging user research analyzing metrics and collaborating across one of the worlds most innovative financial organizations.

As a Senior Product Associate in the Operations Fulfillment and Archive Services you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job Responsibilities

• Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Consider and plan for upstream and downstream implications of new product features on the overall product experience.
• Support the collection of user research journey mapping and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyze track and evaluate product metrics including work to time cost and quality targets across the product development life cycle.
• Write the requirements epics and user stories to support product development.

Required qualifications capabilities and skills

• 3 years of experience or equivalent expertise in product management or a relevant domain area.

• Proficient knowledge of the product development life cycle.

• Experience in product life cycle activities including discovery and requirements definition.

• Developing knowledge of data analytics and data literacy.

Preferred Qualifications Capabilities and Skills

• Ability to manage complex projects and inquiries demonstrating strong leadership skills and self-prioritization.

• Proficient in engaging with customers clients and partners at various levels.

• Experience with Artificial Intelligence/Large Language Models (AI/LLM) for writing epics stories and prompts.

• General knowledge of AI/LLM solutions for data extraction image analysis and communications.

• Strong understanding of JIRA including base knowledge writing stories in Gurkins epics and sprint planning.

• Experience with AI toolsets is advantageous.