Coordinator, Assessment
Coordinator, Assessment
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Assesses the needs of walkin and telephone callers schedules initial psychiatric assessments triages patients to appropriate services responds to treatment inquiries and facilitates a smooth transition into the admission process.
Essential Functions- Assess walkin and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse dual diagnosis or emotional disorders.
- Answer inquiry calls regarding treatment and facility services present treatment options document calls and set appointments for callers seeking treatment.
- Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
- Provide clerical support to the Care Coordination Manager and team including data entry into the electronic record system.
- Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
- Check in patient belongings process consent forms and coordinate admission paperwork.
- Schedule assessment appointments orient patients to units and outpatient programs assist with discharges and send documentation to referral sources within required timeframes.
- Perform other duties as assigned.
- Reports to: Director of Assessment
- FLSA Status: Nonexempt
- Requires strong customer service and triage skills to manage inquiries and coordinate admissions.
- Education: High School Diploma or GED preferred.
- Experience: Previous experience in a psychiatric healthcare facility with chemical dependency dual diagnosis psychiatric or geriatric patients preferred; strong clinical assessment skills required.
- Certifications: CPR and deescalation certification required within 30 days of hire.
Required Experience:
IC
Employment Type
Full-Time
