Infra PM
Infra PM
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Job Description
Job Description:
Experience on infra support involving windows servers datacenter VMs.
Knowledge on windows active directory identity & access management. User access management on windows servers.
Strong Knowledge on ITIL process hands on tools like ServiceNow.
Automation tools like Tanium MFOO SCCM Ansible (optional)
MS SharePoint able to navigate and maintain documentation.
Handle Incidents p1 major INC calls troubleshoot issues on access and servers.
Good hands on MS office tools Excel (Mandatory).
Data handling and reporting PowerBI (optional)
Good Communication (calls email chat support) Mandatory
Willing to work in US shift timings night shifts and rotational shift (24/7 support) weekend on-call support
Handle escalations and able to work under pressure.
No WFH option. Need to work from DLF ODC.
Windows AD ITIL Serice now
Identity & access management. User access management on windows servers
Automation tools like Tanium MFOO SCCM Ansible (optional
Employment Type
Full-Time
