AIML Senior Engineering Manager, Knowledge Answers
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Job Location:
Santa Clara County, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
20-08-2025
Vacancies:
1 Vacancy
Job Summary
In this role you will drive E2E Apple Knowledge Graph engineering to generate answers and experiences for users knowledge questions. It includes open-domain knowledge extraction knowledge conflation knowledge graph construction and serving. You will also lead the team in developing advanced NLP and ML models to understand user query entities and intent retrieve the relevant entities and facts from the knowledge graph and generate high-quality answers and dialog/experiences using LLM-powered models. You are expected to take advantage of the Apple ecosystem that blends cutting-edge hardware software and strong privacy/security guarantees integrate this with Apples knowledge infrastructure and phenomenal power of generative models and then deliver the truly delightful knowledge-driven user experiences that are uniquely Apple. You will be responsible for devising the product vision and strategy evangelizing it executing the plan and delivering a high-quality end-user experience. You will be able to work with a wide range of organizational partners across design product and marketing software engineering data science foundation models and machine learning and profoundly impact billions of Apple users worldwide.
- 8 years of experience leading engineering/applied research/ML experiences in search natural language processing/understanding and conversational AI.
- MS or Ph.D. in Computer Science Machine Learning information retrieval data mining or a related field
- Strong background and experience in Search and related technologies (Machine Learning Ranking Relevance and Metrics)
- Strong engineering and R&D experience in E2E knowledge graph technologies
- Exceptional verbal and written communication skills to lead
- Product Vision. Ability to manage long-term strategy and short-term deliverables.
- Strong engineering leadership and fundamentals.
Required Experience:
Manager
Key Skills
- System Architecture
- Records Management
- Zendesk
- Customer Support
- Live Chat
- IT Service Management
- ITIL
- Sharepoint
- Metadata
- Knowledge Management
- Intelligence Analysis
- Content Management
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more
