Program and Chapter Manager, NSSLHA
Program and Chapter Manager, NSSLHA
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Job Description
Ready to design experiences that students will talk about for years
Join our small but mighty team of four who are enthusiastic about empowering the next generation of communication sciences and disorders professionals. The team is crafty scrappy and nimble when it comes to delivering our best to our members. Were looking for a Program and Chapter Manager who is eager to use their creative tech and people skills to help National NSSLHAinspire empower and support students in the field of CSD.
Every day you will:
- Design and execute programs that connect and inspire over 10000 NSSLHA members across 350 chapters nationwide from virtual events to major convention programming that students remember for years
- Help to ensure every student feels seen heard and supported in their academic journey
- Collaborate with passionate student leaders who are driving change in their communities and building the future of our professions
- Use your creativity and tech skills to streamline systems that actually work (because students deserve better than clunky processes)
To thrive in this role you need to:
- Have 2 years of experience in program management event planning or volunteer coordination
- Share our belief that every CSD student deserves access to leadership opportunities mentorship and the tools to excel in their future careers
- Be energized by connecting with students faculty and industry professionals who are all working toward the same goal: helping people communicate better
Youll be joining a mission-driven organization that gets it. We understand that meaningful work happens when youre supported personally and professionally. We believe in advocacy community building and creating programs that genuinely make a difference in students lives. We appreciate the good things in lifewhether thats discovering new artists enjoying hobbies laughing over shared stories or celebrating our students successes with the team.
I. Purpose
The purpose of this position is to create engaging meaningful experiences for National Student Speech Language and Hearing Association (NSSLHA) members and volunteers through strategic volunteer management innovative event planning and exceptional member engagement programs. This position ensures the success of NSSLHAs chapter and affiliate programs managing member and chapter relations and planning and managing the development of programs and events.
II. Key Responsibilities
- Develop implement and manage NSSLHA programs activities and events including NSSLHA programming at ASHA Convention monthly virtual events and other NSSLHA initiatives.
- Serve as staff liaison to assigned governance groups facilitate their operations and develop procedures to support leadership activities.
- Manage local chapter relationships support chapter affiliations and implement initiatives to grow National NSSLHA membership and engagement in leadership opportunities and programs.
- Serve as technical administrator to build test and troubleshoot applications for NSSLHA programs and create and analyze associated reports.
- Develop and maintain standard operating procedures process improvements and organizational structures for key programs chapter logistics and online community support.
- Manage member services including email database support and phone queries.
IV. Autonomy & Decision Making:
The position has the authority to work and perform duties independently; the Senior Director will be available for consultation and support. The position has latitude in communicating with students volunteers members National Office staff and external organizations.
V. Qualifications & Skills
Qualifications:
- Knowledge typically acquired through:
- 2 or more years experience in program event and/or volunteer management
- Bachelors Degree or equivalent
Skills
- Demonstrated advanced use of technology to organize and execute work (e.g. Office 365 Word PowerPoint Excel SharePoint netFORUM Salesforce databases electronic discussion boards Internet GoToMeeting Google Suite Open Water Wufoo)
- Strong interpersonal skills and willingness to assist others
- Ability to organize and prioritize multiple and varied projects tasks and deadlines
- Demonstrated ability to communicate effectively both orally and in writing; independently compose correspondence and technical documents for student and faculty audiences
- Demonstrated ability to balance member experience with operational efficiency
- Demonstrated ability to complete work accurately with attention to detail
- Demonstrated initiative and ability to work independently and as part of a team
VI. Universal Expectations of ASHA Staff
At ASHA we believe in working together to make well-informed decisions that will advance the association and the discipline of human communication sciences and disorders; teamwork is vital to achieving our mission vision and maximizing impact. As committed stewards of the organization we care deeply about our professions members and staff and building a strong and welcoming community. We strive to ensure that everyones voice is heard and valued. We are dedicated to helping each other grow and innovate by encouraging open communication and continual learning. Our focus is on delivering excellent service and value to members advancing equity and promoting diversity inclusion and the power of science and research.
VII. Equal Employment Opportunity (EEO)
ASHA is an equal opportunity employer. As such it is ASHAs policy to provide equal opportunity to all qualified applicants and employees without regard for race sex (including pregnancy and gender identity) national origin religion marital status disability veteran status age sexual orientation or LGBT status genetic information citizenship or any other factor protected by applicable federal state or local laws and ASHAs Bylaws. This policy applies to recruiting hiring transfer promotion compensation and benefits upward mobility training and development access to facilities termination and other personnel actions.
VIII. Disclaimer
This job description reflects the primary responsibilities of the job but is not a detailed description of all duties which may be required of someone in the position. All ASHA staff are expected to take on additional responsibilities from time to time and to help their colleagues.
Required Experience:
Manager
Employment Type
Full-Time
