Team Assistant
Team Assistant
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Job Description
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.
With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!
Were not about selling products - we want to solve problems and change lives through Monzo
London 30000 -35000 (based on experience level) Benefits Hear from the team
About us:
Were here to make money work for everyone and were doing things differently. For too long banking has been confusing complex and not designed with customers in mind.
We want to change that and build a bank with everyone for everyone. Our amazing community suggests features test the app and give us constant feedback so we can build something everyone loves.
Were focused on solving customers problems rather than selling financial products. We want to make the world a better place and change peoples lives through Monzo.
What were looking for
Were looking for a super organised and enthusiastic Team Assistant to join our team! Youll be providing admin support for up to 5 Senior Leaders at Monzo helping to keep everything ticking along smoothly behind the scenes. Were after someone whos proactive eager to learn and loves keeping things running like clockwork.
From scheduling meetings and sorting travel plans to keeping everything organized and managing day-to-day tasks youll be a key part of making sure the team can focus on what they do best. Its a great opportunity if youre looking to build experience in a fast-paced collaborative environment where no two days are the same.
This is a brand new role at Monzo! We already have an established Executive Assistant team so were excited to expand our support function to reach more areas of the business and provide even greater support to our leaders.
What youll be involved in:
- Managing our leaders time to ensure their diaries are accurate free from clashes prioritised and creating space for them to get work done. Proactively supporting them to keep their plates spinning
- Providing basic inbox support such as clearing spam emails and flagging important emails that your leaders should look at and/or reply to
- Owning logistical support for your leaders such as arranging travel planning socials for their team and ensuring they have a meeting room for every meeting if needed
- Supporting with Team All Hands meetings ensuring they have a room to host in invites have been sent out and refreshments have been ordered
- Organising and maintaining shared team files and folders so that everything is easy to find
- Acting as the go to person for your Leaders
- Supporting ad-hoc team requests and small projects as needed
You should apply if:
- Youve got some experience in an Administrative role preferably in a fast-paced environment but its not a deal breaker if you dontenthusiasm and a willingness to learn go a long way!
- Youre proactive organised and detail-oriented with a knack for keeping things running smoothly
- Youre resilient and flexible able to juggle competing priorities with ease
- You have strong communication skills and enjoy working collaboratively with a team
- Youre excited by the opportunity to be part of a dynamic team where youll grow and learn every day
- Youre not afraid to ask questions to gather the context you need to work autonomously
- You have the ability to work well independently & work collaboratively as part of a team to get things done
- You have Fluency in MacOS Slack and GSuite tools and the ability to adapt to learn new systems and processes
The Interview Process:
Our interview process involves 4 main stages:
- Take home task: This will be sent to you and will be completed ahead of the final interviews.
- Recruiter call (30 min): with our Hiring lead
- Full hiring loop (2 x 45 min interviews):
- Role specific
- Behavioural
- Chemistry call with some of our Leaders youll be working with (30 mins)
Our average process takes around 4-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on
Your compensation package:
30000 - 35000 base salary plus stock options
This role is based in our London office
We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team
Learning budget of 1000 a year for books training courses and conferences
And much more see our full list of benefits here
This process should take around 3-4 weeks - your schedule is really important to us so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Youll hear from us throughout the application process but if youve got any questions please reach out to You can also use this email address to let us know if theres anything we can do to make the process easier for you because of disability neurodiversity or anything else.
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.
If you have a preferred name please use it to apply. We dont need full or birth names at application stage
Employment Type
Full Time
