Operations Senior Specialist III
Operations Senior Specialist III
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Salary Not Disclosed
1 Vacancy
Job Description
At JPMorganChase you will have the opportunity to make a significant impact by balancing business objectives with customer-focused solutions. We offer a competitive salary comprehensive benefits and a supportive work environment that values diversity integrity and teamwork.
As a Reconciliation Services Operations Specialist III within JPMorganChase you will be responsible for ensuring daily production and Key Performance Indicators (KPIs) are will help delegate workflow assist team members with complex issues approve team members work lead motivate and work with the supervisor on coaching teams performance. You will be responsible for making routine and complex business decisions that have both customer and financial impact.
Job Responsibilities:
- Coordinate daily workflow and delegate tasks to team members
- Provide training and necessary tools to ensure team success
- Assist in completing daily work to prevent losses due to absences or scheduling conflicts
- Conduct quality assessments and provide timely feedback to team members
- Monitor workflow and gather statistics for performance indicators
- Maintain accounts under clearing standards and ensure timely resolution of aging items
- Act as the first line of escalation for problems identifying system issues and suggesting solutions
Required Qualifications Capabilities and Skills:
Previous reconciliation experience
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Leadership abilities and the capacity to motivate others
- Proficiency in PC and Microsoft suite of applications
- Strong research and problem-solving skills
- High School diploma some college or equivalent experience
- Understanding of accounting/reconciliation concepts and account transaction workflow
- Previous banking center knowledge and management experience
Preferred Qualifications Capabilities and Skills:
- Minimum 3 years of related bank operations reconciliation or account experience preferred
Required Experience:
Senior IC
Employment Type
Full-Time
