Supervisor Backhaul
Supervisor Backhaul
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
Pay Range: $60400 - $93000
Position Summary
The Supervisor - Backhaul Operations is responsible for leading and optimizing all backhaul activities supporting Penskes customer inbound operation. This role is accountable for achieving and exceeding revenue and load targets tied to our customers inbound network ensuring alignment with Penskes broader backhaul strategy and maintaining operational excellence across assigned lanes and domiciles.
The supervisor will manage day-to-day backhaul execution coordinate directly with regional and site leadership and develop relationships with internal teams and external carriers/vendors to drive continuous improvement. This role will also oversee dedicated Lead Load Planners providing coaching performance feedback and training to maximize results. The position serves as the subject matter expert for our customers inbound backhaul integrating market intelligence operational constraints and customer priorities into actionable plans.
Responsibilities:
IB Program Leadership
Own our Customers inbound backhaul process including key KPIs.
Monitor performance by lane domicile and LLP; address underperformance with targeted action plans.
Provide direct leadership guidance and development for assigned LLPs ensuring alignment with corporate strategy and KPI expectations.
Partner with our Customers inbound site leadership to integrate backhaul opportunities into daily operations removing operational barriers.
From time to time represent our customers inbound backhaul performance in regional and customer-facing reviews (QBRs business planning etc.).
Other Projects as assigned
Metrics
Track analyze and report our Customers inbound backhaul metrics to leadership highlighting successes gaps and corrective actions.
Use data to identify high-impact improvement opportunities including network efficiency lane fill rates and empty mile reduction.
Collaborate with peers and leadership to share best practices and implement process improvements across the network.
IT Systems
Promote the use and utilization of Penske systems that enhance backhaul including internal matching platforms accounting and safety programs used daily to run the activities of our business.
Qualifications
Qualifications:
Bachelors Degree preferred. If no degree equivalent work experience is required.
Concentration in Logistics Supply Chain preferred
Three (3) plus years of relevant dispatch experience required.
Must understand T/L spot market/transactional dynamics.
Successful track record or multi-tasking driver responsibilities HOS and general truckload operations.
Knowledge of Truckload Equipment types Market Rates required.
Must have strong written/oral communication and organizational skills
Prior experience in dispatch software and systems preferred - Oracle SAP DAT 360 preferred
Understanding of HOS requirements preferred
Must be able to work with other departments to increase the overall productivity for the company. Comfortable working in matrix organization
Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy required.
Strong negotiation and problem solving skills
Ability to work independently and as part of a team with a high degree of enthusiasm professionalism and motivation.
Must have experience compiling metrics and reporting out the story
Strong communicator ability to hustle for loads
Customer Service experience business to business preferred
Successful at building relationships to earn repeat business and to gain respect from field locations.
Stays updated on industry trends
Regular predictable full attendance is an essential function of the job
Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening are required.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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