Description- This requirement is for a Japanese language specialist. The candidate should be well versed in written and verbal Japanese language skills.
- Perform data entry record verification validation of policies in alignment with current business practices and Desk Manuals
- Identify queries on non-compliant requests; work with the right stake holders to resolve them by providing details on possible resolution
- Collaborate with Upstream and Downstream teams like Sales IB OPS Collection AR for resolution of customer related queries
- Adherence to compliance guidelines including SOX internal & external compliance audits
- Constantly strives to enhance technical and process knowledge; participate in assessment programs
- Meet the defined KPIs Input Quality Output Quality Efficiency & Turn Around Time
- Must demonstrate Customer Centricity with an intent to resolve issues in a timely and effective manner (Deliver true value by earning customers trust)
- Strong attention to detail. Excellent written verbal interpersonal and analytical communication skills.
- Key Skills:Combine resourcefulness and problem solving with good analytical skills of order management
- Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results.
- Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points
- To be competent and successful forerunner in this competitive environment - achieved through involvement perseverance and commitment.
- Should be well versed with Computer Usage and MS Office Applications like Excel Word and Power Point
- Ability to consistently meet deadlines and achieve goals
- Innovation Ideation and process recommendations to improve customer experience team efficiency and continuous improvement.
- Problem Solving and Decision-Making skills - To recognize deviations from standard practices and analyze situations to make decisions
- Strong communication skills Verbal and Written - Skill to interact with diverse stakeholders and departments across cultures internationally
- Core Competencies:
- Change Agility - Driving and responding to change
- Collaboration - Leveraging the combined strength of Oracle
- Communicating for Impact -Communicating openly and effectively to influence others
- Competitive Edge -Driving competitiveness and innovation
- Inspirational Leadership -Inspiring others through your example
- Mastering Complexity - Making timely business decisions with sound judgement
- Performance Drive & Execution -Leading by example to deliver business results
- Preferred Qualifications:0 1 years of related experience.
- Additional Details:
- This requirement is for a Japanese language specialist. The candidate should be well versed in written and verbal Japanese language skills.
- The candidate should be able to use effective Japanese business language to interact with the Japanese stakeholders.
- A valid diploma or a degree in Japanese is preferable with a minimum level of JLPT-3
- Should be well versed with Computer Usage and MS Office Applications.
- Openness to work Night Shift is a must. Should be open to changing shifts as required.
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ResponsibilitiesJob duties may include: typing filing verifying records data entry generation invoices and purchase orders opening mail simple data entry basic journal entries balancing A/R or A/P records process expense reports and other administrative tasks Researches and respond to internal or external inquiries; working closely with local subsidiaries finance staff. May audit expenses and payment requests against corporate policies. Work closely with management on projects account reconciliation process/procedure changes and new country implementations. Assigned special projects as needed.
QualificationsCareer Level - IC0