Staff Product Manager, AI/ML
Staff Product Manager, AI/ML
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$ 215900 - 254000
1 Vacancy
Job Description
Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then weve grown into a diverse national network of over 60000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.
About the role:
At Headway were building a new mental healthcare system that everyone can access. To do this we need to create products that work seamlessly for both patients seeking care and providers delivering it. Were looking for Staff Product Managers with a background in AI who get excited about a high degree of ownership to join the team as we evolve the product portfolio on both the Patient and Provider side of our these roles youll use AI data and thoughtful UX to streamline processes surface the right information at the right time and design intuitive workflows for all of our customers.
What youll do at Headway:
- Build and scale AI-powered tools that streamline workflows from surfacing insights to automating reviews enabling providers and internal teams to focus on care.
- Drive patient-facing search discovery and ranking experiences that help patients quickly and confidently find the right provider.
- Design provider-facing product experiences that simplify complex requirements (like insurance programs) while keeping the experience intuitive and empathetic.
- Work closely with Design Engineering Data Ops Clinical and other cross-functional partners to learn quickly and ship quickly.
- Deeply understand and embody the voice of both patients and providers in everything we build.
Youll be great for this role if you:
- Bring 1 100 product experience: You have 5 years of experience improving iterating and scaling productswhether its consumer search and ranking systems or LLMs designed to help end users achieve faster velocity in their workflows without sacrificing quality.
- Balance data and UX: Youve worked on products that combine technical depth (AI/ML pipelines search or personalization) with human-centered design and you can bring deep empathy to both patient and provider experiences.
- Data and results driven: You are a master at digging into data prioritizing initiatives defining clear goals running toward them & bringing your team along the way.
- Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.
Compensation and Benefits:
The expected base pay range for this position is $215900 - $254000 based on a variety of factors including qualifications experience and geographic addition to base salary this role may be eligible for performance-based variable compensation and an equity grant depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
- Benefits offered include:
- Equity Compensation
- Medical Dental and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
#LI-RJ1
We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.
Headway employees work remotely across the US with the option to work from offices in New York City San Francisco and Seattle. Headway participates in E-Verify. To learn more clickhere.
Required Experience:
Staff IC
Employment Type
Full-Time
