Learning Program Manager
Learning Program Manager
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Job Description
Job Description
Work Arrangement:
This role is categorized as hybrid. This means the successful candidate is expected to report to GMs Global Technical Center in Warren Michigan three times per week at a minimum.
The Role:
This new position within GM University will work directly with our Technical Learning University (TLU). TLU brings GMs developing technologies upskilling and reskilling of the manufacturing workforce under one roof. Founded in 2017 its mission is to improve the technical ability of GM skilled trades workers and salaried manufacturing engineers at the Global Technical Center campus in Warren Michigan in a safe and focused learning environment. Since its inception TLU has trained thousands of GM employees. Both salaried and hourly programs are designed to allow students to continue to perform their day-to-day work while participating in a series of Monday-Friday training periods at TLU as well as other training modalities.
The Learning Program Manager is a critical role aimed at fostering a culture of continuous learning and development within the manufacturing space. This individual strategizes and consults with leaders and key business partners supporting manufacturing employees to enable a learning culture that delivers strategic value in support of GMs business objectives. They will seek to understand performance gaps and identify solutions that leverage both the Technical Learning Universitys offerings and the broader Global Learning and Development catalogue. Once solutioned the Learning Program Manager will serve as the Single Point of Contact between the business learning advocates/leaders and the central learning and development team to track that solution from design & development through to delivery. Once in production the Learning Program Manager will measure the success of the program to determine if objectives are being met directing modifications if necessary.
What Youll Do:
- Collaborate with business leaders to understand organizational goals and challenges.
- Assess the current workforce to determine where performance improvements are necessary based on those goals and challenges.
- Conduct analysis to identify the root cause of performance gaps (skill environment incentives etc.). Communicate the results of these analyzes to business leaders with recommended solutions. For learning solution recommendations agree on target skill areas.
- Communicate the impact that learning interventions are having on the business in terms of metrics that are meaningful to the business.
- Provide oversight as new learning solutions are developed delivered and administered by the Learning & Development Center of Excellence (COE) to ensure that the target solutions are aligned with intended objectives.
- Oversee the creation of new courses in partnership with instructional designers (in-house or vendor) SMEs facilitators coordinators etc.
- Manage the end-to-end process of course development from initial concept through to delivery and evaluation.
- Ensure that all learning programs are delivered on time within scope and within budget.
- Establish and maintain trust-based relationships with stakeholders at all levels becoming a go-to resource for all learning and development related needs for the given functional area.
- Facilitate open and transparent communication channels regarding learning initiatives ensuring alignment with business needs. Regular meetings with business leaders will be required to ensure that all parties are aware of the status of the learning initiatives and their return on investment.
- Champion a culture of continuous improvement and lifelong learning encouraging participation in learning activities and the application of new skills and knowledge.
- Evaluate the effectiveness of learning interventions in achieving desired business outcomes leveraging data to inform future learning strategies.
- Stay informed about the latest trends and innovations in learning and development integrating best practices to enhance the organizations learning initiatives.
Your Skills & Abilities Required Qualifications:
- Bachelors degree in Instructional Design Education or related field or equivalent work experience.
- Must have 5 years of experience in learning and development roles within a technical work environment.
- 3 years in program management including overseeing the creation and delivery of new courses.
- Proven experience in a learning and development role with a focus on strategic planning relationship building and effective communication.
- Strategic Thinking: Ability to think strategically and align learning and development initiatives with broader business goals.
- Interpersonal Skills: Strong interpersonal and relationship-building skills with a proven ability to establish trust and credibility.
- Communication Proficiency: Strong verbal and written communication skills capable of effectively articulating the value of learning initiatives to diverse audiences.
- Program Management Proficiency: Ability to manage multiple programs with competing deadlines and maintain high levels of organization and thoroughness.
- Analytical Skills: Competence in analyzing learning needs and measuring the impact of learning solutions on individual and organizational performance.
- Adaptability: Flexibility to adapt to changing priorities and manage multiple projects with competing deadlines.
What Will Give You A Competitive Edge:
- Masters degree
- Experience working within manufacturing plants and/or developing skilled trade workers or similar work experience is preferred.
Relocation:
*This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
Sponsorship:
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TN STEM OPT etc.) NOW OR IN THE FUTURE.
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We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
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Accommodations
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Required Experience:
Manager
Employment Type
Full-Time
