Manager, Ride & Show Maintenance - Universal Kids Resort
Manager, Ride & Show Maintenance - Universal Kids Resort
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1 Vacancy
Job Description
Universal Kids Resort is designed to spark the imagination of children with a truly unique experience compared to existing destinations. With a park designed to ignite the art of play and a hotel to provide continued excitement for the children and relaxation for the adults you could find yourself working in a variety of environments. Located in Frisco TX this new project aims to inspire wonder in visitors of all ages. With a primary focus on families with young children it creates a distinctive working environment. With a park designed to ignite the art of play and a 300-room family hotel to provide continued excitement for the children and relaxation for the adults you could find yourself working in a variety of environments. These could include working in various climate conditions standing for long periods and in noisy environments. The working hours are unique often covering weekends and holidays plus evenings. This position offers company-sponsored benefits including medical dental and vision insurance 401(k) paid leave and a variety of other discounts and perks.
JOB SUMMARY
Manages the mechanical controls and animation maintenance of attractions shows and water play areas within the theme park at Universal Kids Resort. Responsible for all routine capital and expense budgeting and set direction and priorities for all ride and show maintenance functions. Oversees system and component design changes and directs the activities of outside vendors and construction for attraction additions or modifications. Oversees revises and implements the preventative and predictive maintenance programs to ensure compliance with OEM specifications and increased operational readiness and show quality. Manages and leads the leadership team to drive continuous improvement professional development and effective administration. Develops and executes TSAT action plans safety programs and training plans specific to the area of responsibility. Ensures guest and Team Member safety across all attractions shows and water play areas. Manages and administers the annual NDT requirements for all attractions within the theme park.
JOB RESPONSIBILITIES
- Manages and reviews the annual preventative and predictive maintenance plans with the Technical Services team to ensure the capital investment is maintained in like-new condition. Partners with Engineering teamsboth internal and third partyon maintenance strategies upgrades and technical problem-solving. Sets improvement goals for the department provides clear direction to ensure goals are met and communicates these objectives to the team. Ensures the safety for all guests and Team Members through a proactive approach including addressing safety issues enforcing proper use of PPE and regular discussions with the team in regards to safety and continuous job safety analysis for all tasks.
- Sets the priorities and oversees any modifications and/or engineering modifications to ensure timely completion of tasks. Analyzes operational performance of the attractions and manages priorities of maintenance activities. Develops and refines maintenance standards and maintains all OSHA AR 100 and Universal Quality Standards. Ensures compliance with all Authority Having Jurisdiction (AHJ) regulatory compliance and standards pertaining to ride vendor specifications and procedures.
- Manages Ride & Show team by providing leadership coaching mentoring career development performance management and recognition. Assigns tasks and monitors performance to ensure policies and procedures are followed. Ensures safety is a top priority for both guests and Team Members.
- Facilitates and maintains effective communication mechanisms throughout Technical Services and across UKR leadership for Guest and Team Member safety. Leads safety audit/inspections seasonal weather condition sustainment initiatives and drives action in the form of SOP development PM updates Engineering controls administrative controls and all required training.
- Ensures operational throughput requirements are supported on a daily basis. Coordinates work efforts with operational needs of the attractions working directly with all affected departments to ensure the highest level of customer service. Ensures all rides and shows are in compliance with ASTM F-24 guidelines as well as original manufacturers requirements.
- Plans prepares and manages routine budgets and monitors overtime ensuring labor optimization. Builds capital and expense plans as required.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UDX policy procedures training and Team Member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY
- Supervises an Exempt team
ADDITIONAL INFORMATION
- Must be willing to be work varying hours including evenings and weekends to support business needs.
- Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities (KSAs) required.
- Strong analytical and problem solving skills.
- Experience with directing a diverse team with a focus on safety compliance and regulations.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.
CERTIFICATIONS & LICENSES
- AIMS or NARSSO Level 1 Ride Inspector is preferred.
EDUCATION
- Bachelors degree in Mechanical or Electrical Engineering or related field is required.
EXPERIENCE
- 7 years of experience in operations or maintenance management of a large resort hotel or theme park with 2 year of leadership experience is required experience within a seasonal or regional theme park is a plus; or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Kids Resort. Here you can.
Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE
Required Experience:
Manager
Employment Type
Full-Time
