Business Analyst - Revenue (Fixed term / Secondment until May 2026)
Business Analyst - Revenue (Fixed term / Secondment until May 2026)
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Job Description
Together we are Trusted to Serve Scotland.
Business Analyst - Revenue (Fixed term / Secondment until May 2026)
Were looking for a talented and motivated Business Analyst to join our Customer Revenue Billing Teama team at the heart of transforming how we deliver innovative user-focused billing this role youll be instrumental in driving forward enhancements to our systems particularly through hands-on engagement with cloud updates in our CCS platform.
Your knowledge of finance data and process improvement will directly impact how our systems serve the business and our people. Its a chance to work on meaningful improvements collaborate with skilled professionals from across Scottish Water and develop your own expertise in a progressive supportive environment. If youre someone who sees opportunity in every challenge and wants their work to be both valued and visible youll feel right at home here.
Youll play a key role in supporting User Acceptance Testing for our cloud updates. Working closely with stakeholders and IT youll help define test criteria create test cases and coordinate sessionsdocumenting any issues and helping to ensure a smooth financial operations youll bring your skills in ledger reconciliations and billing to ensure accuracy and integrity in CCS processes investigating discrepancies and proposing corrective actions where needed.
A big part of your day will involve identifying opportunities to improve and automate business processes. Youll analyse workflows design technical and procedural enhancements and deliver solutions that align with our strategic goals. Acting as a crucial link between our business teams IT and project leads youll ensure everyones requirements are clearly documented and understood. Your ability to explain complex concepts to different audiences will be invaluable as will your support with training and user guidance.
Quality assurance is also key. Youll monitor the progress of UAT track results and risks and follow up on the impact of improvements post-implementation to ensure we continue delivering value.
To thrive in this role youll bring solid financial acumen particularly around accounting practices reconciliations and controls. Youll need to be confident working with dataable to hit the ground running even when unfamiliar with specific datasets. Youll have advanced Excel skills and ideally some experience with Power BI and Power Automate.
Your analytical mindset will allow you to break down problems pinpoint root causes and communicate solutions clearly. Youll be highly organised capable of managing multiple priorities and delivering high-quality outcomes. Youll also be someone who enjoys working with others to bring about changecollaborative inquisitive and keen to keep learning.
Excellent communication skills are essential as is a sharp eye for detail and a strong sense of ownership. Youll take responsibility seek out improvements and always strive to make processes more effective.
So if youre ready to make a difference in how we serve our customers and our colleagues wed love to hear from you. Bring your energy curiosity and commitmentand lets innovate together.
Looking out for you
While the work we do is important we know its not the only thing that matters. Thats why we make sure you have everything you need to find a good work-life balance.
Youll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.
When it comes to major life events we have family-friendly policies around adoption maternity and parental leave. And for the everyday We embrace flexible working.
For your future theres our pension (the know-what-youll-get-when-you-retire kind) as well as life assurance.
As for some nice extras You can expect an annual company bonus. Not to mention access to SW Splash handy rewards that can save you money on holidays bills and shopping.
The not-so-small print
This role will be a Grade 6. If youre new to Scottish Water youll join us on a starting salary of 33560. Performance-driven pay progression would then allow you to move through the range to a maximum of 44140.
This role is a Fixed term / Secondment opportunity until May 2026.
If youre interested in this role or know someone else who might be - well be accepting applications until midnight on the 31st August 2025.
Job offers at Scottish Water are conditional and will be confirmed on completion of our pre-employment screening e.g. referencing criminal record checks license checks etc. Screening is conducted on our behalf by a third party and must be completed before your start date. Dont worry - well only start these checks once youve accepted an offer.
A few final things worth knowing
Research shows that some people avoid applying for jobs unless they can meet every single criteria. If youre interested in this job but dont tick all the boxes apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So dont rule yourself out!
Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). Were also aware that some people might be experiencing temporary challenges because of life events like menopause. Were very used to making adjustments so please dont be afraid to ask.
As part of our commitment to developing a flourishing Scotland its important that all our employees are Scottish taxpayers. If you join us your home address will need to be in Scotland. If you dont already live here youll need to commit to moving here within your first three months.
Finally (finally!) candidates who havent submitted an application in the last 12 months will have their records removed from our recruitment database. You wont need to do anything. Your data will be automatically deleted.
Required Experience:
IC
Employment Type
Full-Time
