Tenant Services Coordinator

Your role: The Tenant Services Coordinator role offers an exciting opportunity to be at the heart of tenant engagement ensuring smooth operations and fostering positive relationships within a dynamic environment. Youll be joining a collaborative and supportive team reporting directly to the Property Manager where your contributions will make a real impact. This role combines organisational skills with people-focused interactions perfect for someone who thrives on variety and teamwork.

Day to day you will:

• Act as the primary point of contact for tenants addressing queries and resolving issues promptly to ensure tenant satisfaction.

• Coordinate and manage tenant services including maintenance requests building operations and service delivery.

• Maintain accurate records and documentation ensuring compliance with policies and procedures.

• Support the Property Manager in implementing initiatives to enhance tenant experience and building operations.

• Liaise with contractors and service providers to ensure high-quality and timely service delivery
  

What were looking for from you:

• Strong interpersonal and communication skills to build positive relationships with tenants and stakeholders.

• Ability to problem-solve and handle issues calmly and effectively under pressure.

• Excellent administration and project coordination skills

• Proficiency in using office software and systems to maintain accurate records and streamline processes.

• Strong organisational skills

• Flexibility to handle changing priorities and projects

If you think you have what it takes but dont tick every requirement on the list please do apply. We recognise that considering someones potential as well as their experience is a great way to hire. We want to hear from people who have a passion to learn and develop.

At News UK we know the value of working together which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate innovate and thrive as a team in our vibrant and dynamic workspace. Some roles may require more office-based days depending on the nature of the position so we encourage you to speak with your recruiter to learn more about whats required for your role.
News UK is one of the leading media businesses in the UK and Ireland. Our newsbrands include The Times The Sunday Times The Sun The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT Times Radio and Virgin Radio UK and we have market-leading local stations across Ireland. Our world-famous brands provide news analysis opinion and entertainment to almost 40 million people each month. Spanning print and pixel audio and video events and experiences our multi-format brands are home to a plurality of opinion representing the diverse communities we serve. Driven by passion guided by principles and acting with purpose we exist to promote a fair society freedom of speech and a little bit of fun. Rethinking continually the business of storytelling we represent reflect and reach the nation telling the stories that matter.

Life at News

Driven by passion guided by principles and acting with purpose. We represent reflect and reach the nation telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.

We represent reflect and reach the nation telling the stories that matter most. To ensure these stories resonate with as broad an audience as possible it is essential that our organisation reflects the diversity of the people we reach. Whether through age gender ethnicity disability social class or sexuality we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy.

At News UK we take pride in our exceptional employee-led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network Parents and Carers and LGBTQ group News Is Out and the Apprentice Society.

Benefits

Some of our benefits include:

• Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks

• Wide range of training available plus full LinkedIn Learning access

• Private medical insurance including coverage for pre-existing conditions

• Discounted gym memberships free ClassPass at Home weekly virtual yoga classes

• Bikes for Work and Electric Car scheme

• Up to 60% discount on Harper Collins books

• Access to exclusive events and competitions with exciting brands such as talkSPORT Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities

• Access to wellbeing benefits such as EAP physio/massage and counselling

• A generous pension scheme with employer contributions of up to 5%

• 25 days holiday plus bank holidays and up to 4 volunteering days per year