Head of Systems Management
Head of Systems Management
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Job Description
Are you ready to shape the backbone of Scotlands digital public services through high-impact infrastructure design and leadership
This is an exciting opportunity to join the Systems Management team within the Information & Technology Services (iTECS) branch of the Scottish Government based in Saughton House Edinburgh. The team plays a critical role in delivering secure reliable and scalable infrastructure that supports the core SCOTS network and wider digital services across government. Our mission is to ensure that the technology foundation underpinning public services is modern efficient and resilient. You can learn more about our digital ambitions at Digital - .
In this role youll lead the design and delivery of infrastructure services across a broad technology landscape supporting national-scale digital operations. Your work will directly contribute to the reliability security and future-readiness of services used by thousands of civil servants and partner organisations. This is a high-impact position for a forward-thinking professional who thrives in complex technical environments and is motivated by the opportunity to drive lasting strategic change.
Responsibilities
- Carry out baseline repair activities.
- Troubleshoot and identify problems across different technology capabilities including computing storage networking physical infrastructure software commercial-off-the-shelf software (COTS) and open source software.
- Design and implement infrastructure solutions and services for example networking and physical infrastructure commercial-off-the-shelf (COTS) software open source packages and solutions or virtual and cloud computing.
- Identify and apply modern development standards to support complex projects and programmes.
- Take accountability for issues that occur and be proactive in searching for potential problems.
- Achieve excellent user outcomes.
- Coordinate the team to investigate problems implement solutions and take preventive measures.
- Manage resources to ensure that the systems integration function works effectively.
- Show a thorough understanding of the technical concepts required for the role and can explain how these fit into the wider technical landscape.
Responsibilities
Success Profile
Success profiles are specific to each job and they include the mix of experience skills and behaviours candidates will be assessed on.
Experience:
- Extensive experience leading infrastructure management functions at a strategic level.
- Expertise in modern infrastructure technologies including cloud computing and automation.
- Strong ability to influence senior stakeholders and align infrastructure strategy with organisational goals.
Experience is assessed at sift along with a more in-depth assessment at interview.
Technical Skills:
This role is aligned to the Infrastructure Engineer role within the IT Operations Job Family.
You can find out more about the skills required here.
These skills are assessed by technical assessment designed to represent the role. Candidates reaching this stage will receive a Technical Assessment Candidate Pack which outlines the specific skills to be assessed plus the method of assessment.
Behaviours:
- Making Effective Decisions (Level 4)
- Managing a Quality Service - (Level 4)
You can find out more about Success Profiles Behaviours here.
Behaviours are assessed at interview. Full details will be shared in advance with all candidates invited to this stage.
How to apply
Apply online providing a CV and Supporting Statement (of no more than 750 words) which provides evidence of how you meet each of the 3 Experience criteria listed in the Success Profile above.
Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Please see ourcandidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
If invited for further assessment this will consist of an interview and DDaT Technical assessment where the behaviours experiences and technical skills outlined in the Success Profile will be assessed.
Interviews and DDaT Technical assessments are scheduled for w/c 8th September or 15th September however these may be subject to change.
Qualifications
About Us
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of the UK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service we uphold the Civil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week we offer a truly flexible working including full-time part-time flexitime and compressed hours depending on the needs of the role.
From October 2025 the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time either in an office or other agreed work location. Successful candidates are expected to commit to 2 days per week (40% of working hours) in Saughton House Edinburgh. iTECS currently attend office on Tuesdays (branch day) and Thursdays (directorate day).
If you have specific questions about the role you are applying for please contact
DDaT Pay Supplement
This post is part of the Scottish Government Digital Data and Technology (DDAT) profession as a member of the profession you will join the professional development system. This post currently attracts a 5000.00 annual DDAT pay supplement applicable after a 3-month competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
Further Information
Find out more about our organisation what we offer staff members and how to apply on our Careers Website.
Read our Candidate Guide for further information on our recruitment and application processes.
Apply Before: 31 August 2025 (23:59) - This role is open to internal candidates and Common Citizenship organisations only.
Required Experience:
Director
Employment Type
Full-Time
