Practice Manager - Nantucket
Practice Manager - Nantucket
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Job Description
ABOUT US: Health Imperatives (HI) is a multi-service organization dedicated to reducing health and wealth disparities while advancing meaningful opportunities and economic security for people south of Boston. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. The communities we serve including Brockton New Bedford Plymouth the South Shore South Coast Cape Cod Marthas Vineyard and Nantucket have some of the highest poverty rates and largest wealth gaps in Massachusetts. For nearly 50 years we have addressed the complex needs of people who are disadvantaged by poverty and discrimination and have fallen through the cracks of mainstream systems of care. HI is a safe and welcoming place for people from every race ethnicity culture gender sexual orientation age ability and faith. We are dedicated to promoting and achieving diversity equity and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated effective care and support. We serve a diverse mix of racial ethnic and cultural groups including youth LGBTQIA individuals immigrants people with limited English proficiency survivors of sexual assault domestic violence commercial sexual exploitation people with substance use disorders and youth and adults who are or have been incarcerated. We provide a wide array of trauma-informed health care emergency services and support to nearly 20000 individuals each year and we are committed to making our programs more accessible to all.
JOB TITLE: Practice Manager Sexual and Reproductive Health Services
LOCATION: Sexual & Reproductive Health Services
HOURS: Full time some evenings required
SALARY: $90000/annual
BENEFITS: Medical dental holiday paid earned leave 403b etc.
OVERVIEW: Under the direct supervision of the Regional Director of Sexual and Reproductive Health Services the Practice Manager is responsible for increasing access to services for people who have the greatest barriers to achieving good health safety and economic security by:
- Managing the daily operations of the practice
- Ensuring provision of client-centered non-judgmental SRH services
- Hiring supervision training and evaluation of all non-clinical personnel
- Overseeing continuous quality improvement activities
- Providing direct care and support for clinical operations
- Ensuring compliance with practice policies and procedures
- Managing laboratory compliance including laboratory controls proficiency testing and equipment calibration and verification requirements
- Collaborating with HR on employee relations corrective action process and recruiting
- Overseeing prioritizing and delegating staff workload
- Overseeing inventory of medications and supplies
- Managing operational and financial responsibilities
- Evaluating operations and effectiveness of service delivery
- Creating systems that ensure quality and access to inclusive services
- Identify and seek opportunities to grow the program
- Conduct outreach and participate in local provider meetings
- Facilitating staff meetings and participating in management meetings
- Other duties as assigned by the Director of Reproductive Health
- Hiring supervision and evaluation of personnel.
REQUIRED QUALIFICATIONS: Bachelors degree and at least 2 years as a Medical Practice Manager building cohesive and high performing teams or at least 3 years in progressively responsible work positions in a practice providing medical healthcare. A commitment to and passion for Health Imperatives mission and values. Ability to maintain flexible schedule to meet program needs including some evenings and/or occasional weekends. Strong organizational skills flexibility and ability to work successfully in a fast-paced results-oriented environment. Strong interpersonal and communication skills. High level of cultural competence and experience working with diverse populations. Demonstrated work in a collaborative team environment. Valid drivers license registration and safe driving record.
PREFERRED QUALIFICATIONS: Bilingual; Prior medical assistant experience and certificate. Bachelors or masters degree in health care administration public health or health information management. Experience working with eCW electronic medical record system.
Required Experience:
Manager
Employment Type
Full Time
