Insurance Personal Lines Associate Account Manager

About Acrisure

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last eleven years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.

Job Summary:

The Associate Account Manager plays a key role in supporting and managing a personal lines book of business. This position is ideal for someone who has a foundational understanding of insurance principles and is ready to apply them in real-world client situations. As a primary point of contact for a portfolio of simpler or less demanding clients the Associate Account Manager supports coverage strategy ensures timely service delivery and contributes to the overall success of the account management team. This role is a step toward greater autonomy in account management and requires strong communication organizational and problem-solving skills.

Responsibilities:

• Client Interaction: Serve as the primary contact for assigned clients ensuring all service requests and inquiries are handled promptly and professionally.

• Account Management: Manage routine account responsibilities including renewals endorsements and policy changes. Support and inform coverage strategy and planning.

• Documentation and Records: Maintain accurate and up-to-date client documentation and records in the agency system.

• Communication: Collaborate with internal teams to address client needs and ensure seamless service delivery.

• Problem Solving: Identify and resolve client issues independently or escalate as needed to ensure client satisfaction.

• Administrative Support: Perform administrative tasks that support the account management process and contribute to team efficiency.

Requirements:

• Strong PC skills including Microsoft Office Outlook Excel and PowerPoint.

• High attention to detail and strong organizational skills.

• Excellent verbal and written communication skills.

• Ability to multi-task in a fast-paced environment.

• Strong problem-solving skills and ability to work with diverse personalities.

• Willingness to obtain the necessary P&C insurance license(s) in a timely manner.

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership. Must work 5 days in office initially and will have possibility after 6 months to have 1 remote day per week.

Benefits and Perks:

• Competitive compensation

• Flexible vacation policy paid holidays and paid sick time

• Medical Insurance Dental Insurance and Vision Insurance (employee-paid)

• Company-paid Short-Term and Long-Term Disability Insurance

• Company-paid Group Life insurance

• Company-paid Employee Assistance Program (EAP) and Calm App subscription

• Employee-paid Pet Insurance and optional supplemental insurance coverage

• Vested 401(k) with company match and financial wellness programs

• Flexible Spending Account (FSA) Health Savings Account (HSA) and commuter benefits options

• Paid maternity leave paid paternity leave and fertility benefits

• Career growth and learning opportunities

• and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

#LI-EG1

#LI-Hybrid

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.