Business Analyst â Mortgage/Servicing Domain
Business Analyst â Mortgage/Servicing Domain
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for STRONG Business Analyst Mortgage/Servicing Domain This role is 3days Hybrid to Reston VA .
Role : Business Analyst Mortgage/Servicing Domain
Description:
Preferred Background
Familiar with mortgage servicing and Loss Mitigation concepts
Data Analysis / ability to query (highly analytical)
Business rule definition
Agile User story development
Cross-functional team collaboration (business and technology)
More about the Role
We are looking for a highly analytical and detail-oriented Mortgage Servicing Product Analyst to join our product team. This role is essential in bridging the gap between business needs and technical solutions with a strong focus on mortgage servicing operations regulatory compliance and business rule definition. You will work closely with stakeholders to define and enhance servicing workflows ensuring our platform meets evolving industry standards and customer expectations.
Key Responsibilities
Analyze and document current-state mortgage servicing processes and identify opportunities for improvement.
Define and maintain detailed business rules and logic to support servicing operations and compliance.
Interpret and apply servicing guidelines from agencies such as Fannie Mae Freddie Mac FHA VA and USDA.
Collaborate with product managers developers and servicing teams to translate business needs into functional requirements and user stories.
Conduct gap analyses and impact assessments for regulatory and policy changes.
Support UAT and validate that product enhancements meet business and regulatory requirements.
Monitor product performance and user feedback to drive continuous improvement.
Qualifications
Bachelors degree in Business Finance Computer Science or a related field.
2 years of experience in mortgage servicing product analysis or a related role.
Strong understanding of mortgage servicing guidelines (e.g. GSE FHA VA) and regulatory requirements.
Experience defining and managing business rules in servicing systems or platforms.
Proficiency in data analysis tools (e.g. Excel SQL Tableau) and product management tools (e.g. Jira Confluence).
Excellent communication problem-solving and organizational skills.
Preferred Qualifications
Experience with servicing platforms such as Black Knight MSP Sagent or LoanServ.
Familiarity with Agile/Scrum methodologies.
Product management or business analysis certification (e.g. CSPO
Employment Type
Full-time
