Receptionist
Receptionist
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1 Vacancy
Job Description
Job Location: 500 Virginia Street E Charleston WV 25301
Assignment duration: 4 Months Extension
Hours: M-F; 8 AM - 5 PM
Overview of Work Environment/Client Nuances: Working Individual
Resources typical working day/What Youll Do:
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor.
- Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner.
- Create presentations and speak to various-sized groups.
- Arrange and confirm recreational dining and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail office supply services and onboarding.
- Acknowledge inquiries or complaints from employees guests and co-workers.
- Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events.
- This includes securing event space set up and tear down of the room and delivery of supplies.
- Follow property-specific security and emergency procedures.
- Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team.
- Follow specific directions as given by the manager.
- Impact through clearly defined duties and methods and tasks are described in detail.
- Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
- Extensive Hospitality Experience: Demonstrated background in providing exceptional guest service in fast-paced environments.
- Professionalism: Maintains a composed and courteous demeanor under pressure.
- Hospitality Mindset: Genuine passion for creating welcoming and memorable guest experiences.
- Communication Skills: Articulate empathetic and confident in both verbal and written interactions.
- Meticulous Attention to Detail: Ensures accuracy and consistency in service presentation and documentation.
- Strong organizational skills with an inquisitive mindset.
- Ability to follow basic work routines and standards in the application of work.
Education: High School Diploma or GED
Software skills:
- Working knowledge of Microsoft Office products. Examples include Word Excel Outlook Teams etc.
- Basic computer functions
- As a CBRE Workplace Experience Coordinator youll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
- This job is part of the Workplace Experience function.
- They are responsible for providing world-class customer service to the clients and visitors of a designated building.
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Employment Type
Full-time
