Director of Authentication Engineering (Customer and Employee)
Director of Authentication Engineering (Customer and Employee)
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1 Vacancy
Job Description
Position: Director of Authentication Engineering (Customer and Employee)
Location: Indianapolis IN (Hybrid)
Duration: Contract to hire (6 Months)
Only local USC/GC candidates will be considered.
Overview:
Lead the delivery and operational excellence of the enterprise Authentication Platform for workforce and customer identities ensuring secure reliable and low-friction sign-in experiences at scale across on-prem and cloud.
Responsibilities:
- Serve as the accountable leader for Authentication Engineering ensuring that the Enterprise Authentication Platforms meet business security and compliance objectives.
- Drive modernization from legacy Active Directory to Microsoft Entra ID and scale Pinone CIAM for customer authentication.
- Act as product owner for day-to-day backlog and delivery within the roadmap set by the Senior Director. Align priorities with stakeholders and deliver against quarterly OKRs and SLOs.
- Provide design authority by issuing reference architectures and guardrails for Entra ID (Conditional Access MFA/passwordless Identity Protection PIM) and federation patterns.
- Partner with Security IAM to implement authentication policies under governance ensuring alignment with Zero Trust principles and regulatory frameworks (CJIS PCI HIPAA).
- Program Leadership: Lead execution of the AD. Entra ID migration program under the strategic direction of the Senior Director including scope migration waves risk management and change control.
- Platform Delivery: Oversee day-to-day execution of the roadmap ensuring timely delivery of features and operational improvements.
- Operational Excellence: Set and manage service SLOs MTTR targets and availability goals; lead post incident reviews and continuous improvement.
- Governance & Compliance: Maintain compliance posture across authentication services; coordinate audits and remediation activities.
- Vendor & Budget Management: Manage vendor relationships and SLA performance; provide budget input and forecasts to the Senior Director.
- Team Leadership: Build and coach a high Performing team; define on call rotations escalation paths and succession planning.
- Cross Functional Collaboration: Coordinate with Infrastructure Security IAM Application and Customer Experience teams to ensure seamless delivery and integration.
Requirements:
- Experience: 10 years in authentication/identity services with 3 years leading engineering teams.
- Technical Expertise: Proven leadership in hybrid identity environments (Active Directory Microsoft Entra ID) and large-scale migrations.
- Customer Identity Knowledge: Experience with Ping One CIAM and standards-based federation (OIDC/SAML).
- Governance & Compliance: Strong understanding of regulatory frameworks (CJIS PCI HIPAA) and Zero Trust principles.
- Leadership Skills: Demonstrated ability to manage stakeholders vendors and delivery governance.
- Automation & Modern Practices: Proficiency in PowerShell and Microsoft Graph; familiarity with CI/CD and infrastructure as code
Employment Type
Full-time
