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You will be updated with latest job alerts via emailEnforcement Investigation Support Associate
Division Enforcement
Department Supervision and Compliance Monitoring (SCM)
Salary 34700 to 43000 (salary offered will be based on skills and
experience)
About the PSR
Every time anyone uses a cash machine transfers money uses contactless or
gets paid they use a payment system. Payment systems are always evolving
and the PSR is here to make sure they work well for everyone. Follow this link to
find out more About The PSR
The Payment Systems Regulator (PSR) is expanding its oversight across
increasingly complex areas of work. Through supervision monitoring and
enforcement we help ensure public and business confidence in everyday
payment systems. The Supervision and Compliance Monitoring (SCM) Division
established in June 2023 leads this work by engaging with regulated firms to
understand their decision-making and risk management assessing compliance
with PSR requirements and investigating potential breaches where necessary
You will be part of the Enforcement team within the SCM division responsible for
managing the administration of investigation casework and supporting
regulatory enforcement activities. The role may include assisting with
investigative tasks such as interviews depending on your experience and
development needs under appropriate supervision.
What will you be doing
Document management including uploading materials ensuring
compliance with protocols and maintaining accurate records
Evidence handling through reviewing categorising and preparing bundles
for interviews disclosure and proceedings
Drafting and proofreading documents such as correspondence reports
memoranda and meeting minutes
Administrative support for investigations including general tasks and
maintaining project documentation
Conducting research and intelligence checks including company house
searches and background investigations
Coordinating with team members to communicate task progress and
support collaborative workflows
What will you get from the role
Take responsibility for managing investigations casework supporting the
delivery of high-profile regulatory cases that carry public significance
Contribute to investigative tasks such as interviews and evidence
gathering depending on your experience and development needs under
the supervision of experienced professionals
Collaborate with skilled investigators and legal experts in multidisciplinary
teams gaining valuable training and experience to support your
progression toward an investigator role
Which skills are required
We are a Disability Confident Employer; therefore disabled people or individuals
with long-term conditions who best meet the minimum criteria for a role will go
through to the next stage of the recruitment process. (To learn more about the
Disability Confident Scheme Click Here)
Minimum
Experience managing documents information and evidence
Experience engaging with internal and external stakeholders
Experience supporting regulatory investigations and enforcement teams
Essential
Experience in using eDiscovery tools and case/record management
systems to organise and access information efficiently
Proficient in Microsoft Office applications including Excel and Word with
strong digital literacy
Able to manage multiple projects with attention to detail while maintaining
focus on overarching objectives
Collaborative team member who works inclusively with colleagues from
diverse backgrounds and perspectives
Skilled in classifying and organising complex information clearly and
accurately
Self-motivated and capable of prioritising tasks working under pressure
and meeting tight deadlines with precision
Adaptable and open to learning feedback and change with a commitment
to continuous improvement and knowledge sharing
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a
culture for all employees that respects their individual strengths views and
experiences. We believe that our differences and similarities enable us to be a
better organisation one that makes better decisions drives innovation and
delivers better regulation.
Within the workplace you will have access to various employee resource groups
which aim to promote and achieve a healthy work / life balance and support our
diversity ambitions.
Benefits of working at the PSR
25 days holiday per year plus bank holidays
Hybrid working (work from home up to 60% of your time)
Private healthcare with Bupa
A non-contributory Pension of at least 8%
Life assurance
Income protection
We also have a competitive flexible benefits scheme which gives you the
opportunity to create a personalised benefits package tailored to suit your
lifestyle.
We welcome applications from candidates who are looking for flexible
arrangements. Many of our staff work flexibly including working part-time
staggered hours and job shares. We cant promise to give you exactly what you
want but we can explore what might work best for both sides.
Follow this link to see what life is like at the PSR - Working at the PSR
Application Support
We are dedicated to removing barriers and ensuring our application process is
accessible to everyone. We offer a range of adjustments to make your
application experience as comfortable and straightforward as possible.
If you have an accessibility need disability or condition requiring changes to the
recruitment process please contact your recruiter using the details below and
they will be happy to discuss this further with you.
Useful Information and Timeline
This role is graded Associate (Level 9) Regulatory
SC Clearance is required for this role (SC Guidance) you will hold or will be required to obtain Security Check (SC) level vetting
Advert Closing Date: 24th August
CV Review/Shortlist: 26th August
Interviews: W/C: 8th September
Your Recruiter will discuss the process in detail with you during screening for the
role therefore please make them aware if you are going to be unavailable for
any date during this time.
Got a question
If you are interested in learning more about the role please contact
Applications must be submitted through our online portal. Applications sent via
email will not be accepted.
Required Experience:
IC
Full-Time