SAS Customer Service Specialist, SAS
Share
Job Location:
Corona, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This role is responsible for ensuring fast friendly and accurate processing for all Pacific Sales customer transactions. The primary responsibilities of a Customer Service Specialist are to provide an excellent customer experience and the accurate processing of customer transactions which include new orders returns and exchanges releases & following the 5 steps of the sale. This role is also responsible for supporting the sales floor in customer follow up which may include scheduling deliveries checking on purchase orders or doing a stock check. The Customer Service Specialist is also responsible for supporting the Inventory processes which may include warehouse functions such as unaccounted research receiving shipping and will calls. This role keeps the Customer Service work center well organized by creating solutions to organizational challenges they are also responsible for selling Accessories and General Service contracts to customers during review of sales order.
As a Pacific Sales Customer Service Specialist you will:
- Process transactions such as new orders returns & exchanges releases a timely and efficient manner
- Following sales steps n order to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase.
- Support the Sales Specialists through customer follow up scheduling deliveries reconciling purchase orders stock checks.
- Answer incoming calls prepare shipping invoices
- Complete Report reconciliation such as calling report etc. and daily deposit entry
- Maintain ongoing organization of the Customer Service work center
- Assist Inventory processes such as various report reconciliation (unaccounted research report) receiving product shipping product or customer will calls.
Basic Qualifications:
- High School Diploma or equivalent
- 1 year customer service or other retail sales experience
- Associate degree or above in Business Management or related field
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required Experience:
IC
Key Skills
- Catering
- Facilities Management
- Bakery & Pastry
- Attorney
- Data Mining
- AC Maintenance
About Company
For almost 200 years, Dun & Bradstreet has helped clients and partners grow and thrive through the power of data, analytics, and data-driven solutions. Our more than 4,000 employees around the world are dedicated to this unique purpose, and we are guided by important values that make ... View more
