Work setup: 100% onsite (Alabang Muntinlupa)
Schedule: Fixed 6:00 am to 3:00 pm Monday to Friday with OT as needed
Start Date: ASAP
Responsibilities:
- Assist in the end-to-end management of telecommunications service delivery from order
initiation to completion. - Use to track project timelines allocate tasks monitor progress and ensure
accountability. - Manage project communications and documentation using Halo PSA and other internal systems.
- Coordinate with internal technical teams suppliers and vendors (including TPG Telecom) to fulfill installation and provisioning requirements.
- Maintain accurate data in Zoho CRM ensuring real-time project visibility and smooth handover between teams
- Identify potential delays risks or conflicts in project delivery and escalate or recommend
mitigation strategies - Prepare and distribute project status updates reports and meeting summaries
- Assist the Project Manager in maintaining project compliance with internal standards and client SLAs
- Support administrative duties including scheduling documentation control and stakeholder
follow-ups
Qualifications & Experience:
- Bachelors degree in Project Management Telecommunications Business or a related field
- Minimum 6 to 12 months experience in a telco project coordination or service delivery role with Australian companies
- Proficiency in for project workflow and task management
- Experience with Halo PSA and Zoho CRM preferred
- Familiarity with TPG Telecom ordering provisioning or escalation processes is a significant
advantage - Exceptional organizational skills and attention to detail
- Strong communication and interpersonal skills for dealing with vendors clients and cross-functional teams
- Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
- Proven problem-solving abilities and a proactive mindset