Receptionist
Receptionist
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Job Description
About us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose Christian care organisation we are committed to providing exceptional support and services across Australia. Together with BaptistCare (NSW ACT WA) and Baptist Care SA we employ over 12000 dedicated employees and support over 38000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage our passion and our priority are the customers we serve. We strive to deliver care as it should be with people right at the centre.
The Role:
The Coasthaven Community a Baptcare Residential Aged Care facility located in Norlane Victoria warmly invites you to apply for the Full-Time Max Term Contract (approx. 12 months) opening for the Receptionist role.
The Receptionist provides comprehensive administrative support within the aged care facility operating under the direct supervision of the Residential Care and Services Manager. Serving as the primary point of contact for facility visitors and callers this position plays a crucial role.
They will embody a positive efficient and compassionate attitude towards staff residents families contractors volunteers and all visitors. The primary objective of this role is to carry out reception and office administration tasks as delegated by the facilitys Office Manager.
Key Duties and Responsibilities:
- Actively listen to consumers understand their needs and assist them in achieving their individual goals.
- Front office reception including the taking of and distribution of messages; greeting of visitors in a friendly warm welcoming manner; accepting deliveries.
- Simple word processing and data entry photocopying preparation of meeting agenda and minutes.
- Petty cash and banking.
- Foster meaningful relationships with families as well as collaborate with external agencies and stakeholders to enhance the quality of life for consumers in our care.
- Promptly report any workplace risks to management.
- Report consumer-related risks to management including behaviours or actions inconsistent with our values.
- Attend scheduled training sessions to ensure your skillset remains current.
Essential Qualifications & Requirements:
- Have a minimum of 12 months of experience working in an Aged Care facility.
- Demonstrate a customer-centric approach with a genuine passion for working in Aged Care.
- Display exceptional attention to detail integrity reliability and maintain a positive and adaptable attitude.
- Exhibit a track record of maintaining confidentiality and working effectively within a team.
Whats it for You
Baptcare is focused on living our values not just talking about them. Youll find the culture at Baptcare is one of genuine respect support and positive intention. We work hard to achieve results through change continuous improvement and ongoing focus on providing the best service delivery to our stakeholders.
Further the successful candidate will receive:
- A competitive salary plus access to the tax benefits of salary packaging and novated leasing of up to $18550 per annum!
- Ongoing professional development and team building opportunities.
- Access to confidential counselling and support services
How to Apply:
ClickApply Nowto submit your application.
Only short-listed applicants will be contacted.
Applicants must have the right to work in Australia.
The successful applicant will be required to undergo a National Criminal History check.
A medical assessment will be conducted to see if you are physically capable for the role.
If you require support with the application process please contact
At Baptcare we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees volunteers the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.
Baptcare is dedicated to the safety empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful protective environment that supports infants children and young people to feel safe and respected.
Baptcare (VIC TAS) is proud to be working towards uniting with BaptistCare (NSW ACT WA) and Baptist Care SA to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together we are building on a shared history of care and compassion expanding our reach and strengthening our mission to help people live well with dignity and purpose.
Employment Type
Full-Time
