Omnichannel Operations and Services Senior Specialist
Omnichannel Operations and Services Senior Specialist
Posted on :
19-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-08-2025
Job Description
As the Sales Operations Senior Specialist you will provide operational expertise and input on decisions to drive business strategies forward with direct accountability of the holistic operational plan while balancing day-to-day business needs with more strategic activities. You will work cross-functionally with our Sales Operations Field Leadership Category Merchandising IT Demand Planning Marketing Finance and other respective business groups. You will support the Sales Operations leadership team with end-to-end operational ownership of one or multiple business needs.
This role is hybrid which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
Operational Strategy & Execution Develop and execute end-to-end operational strategies that align with business objectives enhance customer and employee experiences and drive measurable business outcomes. Serve as a strategic subject matter expert for mid- to long-term initiatives and continuously evaluate opportunities for improvement.
Sales Operating Model Leadership Oversee the day-to-day sales operating model including process optimization training communication SOPs and performance measurement. Ensure retail operations are efficient consistent and aligned with broader organizational goals.
Cross-Functional Collaboration & Stakeholder Engagement Build strong relationships with retail corporate and field leadership to ensure operational strategies are informed by frontline needs. Partner across functions to design implement and refine initiatives with a retail operational lens.
Decision Support & Project Management Represent retail perspectives in organizational decision-making manage projects from strategy to implementation and ensure operational and sales models are aligned with business priorities. Translate feedback and insights into actionable solutions.
Team Leadership & Talent Development Foster a collaborative high-performing team environment attract and retain diverse talent and develop future leaders to meet evolving business needs. Champion the translation of vision into clear priorities and execution plans.
Basic qualifications
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
This role is hybrid which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
What youll do
Operational Strategy & Execution Develop and execute end-to-end operational strategies that align with business objectives enhance customer and employee experiences and drive measurable business outcomes. Serve as a strategic subject matter expert for mid- to long-term initiatives and continuously evaluate opportunities for improvement.
Sales Operating Model Leadership Oversee the day-to-day sales operating model including process optimization training communication SOPs and performance measurement. Ensure retail operations are efficient consistent and aligned with broader organizational goals.
Cross-Functional Collaboration & Stakeholder Engagement Build strong relationships with retail corporate and field leadership to ensure operational strategies are informed by frontline needs. Partner across functions to design implement and refine initiatives with a retail operational lens.
Decision Support & Project Management Represent retail perspectives in organizational decision-making manage projects from strategy to implementation and ensure operational and sales models are aligned with business priorities. Translate feedback and insights into actionable solutions.
Team Leadership & Talent Development Foster a collaborative high-performing team environment attract and retain diverse talent and develop future leaders to meet evolving business needs. Champion the translation of vision into clear priorities and execution plans.
Basic qualifications
- 2 years of retail leadership or management experience
- 1 year of cross-functional influence and partnerships
- Proficiency with MS Excel PowerPoint Word & Teams
- 1 year of project management experience
- 1 year using Best Buy systems and technology (Symphony Tyler Feedback Tool etc.)
Whats in it for you
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Required Experience:
IC
Employment Type
Full Time
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