Network & IT Support Field Technician
Network & IT Support Field Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A consumer service management and rating platform offering wireless IoT solutions for customer feedback surveys and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their real-time data helps businesses monitor customer satisfaction staff performance and in-store operations through powerful cloud-based analytics.
:
- Valid drivers license and own reliable transport
- 5 years field experience
- Matric and relevant short courses
- Strong IT & IoT technical support skills
- Able to troubleshoot and resolve on-site issues
- Proficient in Google Workspace and reporting software
- Comfortable working in-office
- Willing to travel to client sites as needed
- Occasional travel (23 days every 12 months)
:
- Install configure and maintain IoT devices and network systems on client sites
- Provide on-site technical support troubleshooting and repairs
- Perform routine inspections testing and preventative maintenance
- Support computer hardware software and network connectivity issues
- Use call-out/site visit software for reporting and documentation
- Work closely with internal teams to ensure smooth deployments and service delivery
- Provide in-office support when not on site
- Ensure high standards of customer service and professionalism in all interactions
Contact Hire Resolve for your next career-changing move.
Apply for this role today contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: email us your CV:emailprotected
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise
Required Experience:
IC
Employment Type
Full-Time
