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AtCooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Under the direction of the manager of clinic operations functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering addition brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patients Bill of Rights.
All incumbents must have satisfactorily completed a Cooper IDX training program to include:
Registration Scheduling E-Commerce and FSC.
Annual eligibility certification required.
Serves as a mentor and role model and displays Coopers Core Values.
Ability to provide on-site training.
Excellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients visitors and health care team members.
Knowledge of patient rights aseptic/sterile technique and infection control best practices.
Excellent written communication skills computer literate typing skills comfortable with Microsoft Office software.
Must have reliable transportation and must be available to travel to all of the various clinical locations to meet business needs as determined by management.
Minimum of 1-2 years experience in clinical operations in a fast-paced physicians practice or clinical site within the Cooper University Healthcare System that included rooming and triaging patients.
Scheduling registering and working on an electronic health record with knowledge of front desk
Minimum of 1year of experience working with IDX and Epic required.
High School Diploma or Equivalent required.
Graduate of an MA Clinical Training program required.
Current documentation of a national certification for the registered medical assistant (RMA) or National Certified Medical Assistant (NCMAor for the certified medical assistant (CMA) or CMAC (Clinical Medical Assistant Certification)
BLS required.
Full-Time