Field Service Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Local/Hub Division ManagerWe are seeking a skilled and motivated Field Service Engineer with expertise in instrumentation and process analyzers to join ABB Measurements and Analytics Division - technical services this role you will be responsible for providing on-site support to customers by installing commissioning calibrating and maintaining instrumentation and industrial process analyzers and analytical systems used in process automation and control.
You will be mainly accountable for:
- Living ABBs core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business
- Deploying technical Service capabilities and troubleshooting skills to perform successful commissioning & Start-up regular maintenance rehabilitation and conducting professional troubleshooting and site training for ABB Instrumentation and Process Analytics devices and Analytical systems
- Recommending and preparing of spare parts list based on installed base
- Supporting Sales Support team to conduct Site Surveys Activities for projects
- Taking all measures to secure maximum level of customers satisfaction for provided services and Handling customer feedback (Net Promoter Score (NPS)
- Promoting ABB Measurement and Analytics Advanced Services portfolio by exploring customers needs and raise sales/service opportunities
- Regularly update and compliance to Services Reporting Platforms / Systems
Qualifications for the role:
- You possess bachelors degree in Electrical/Electronics/Mechatronics engineering chemical engineering background is a plus
- You have 5 years of experience in Process Analytics (like: Liquid Analyzers Continuous Gas analyzers & Gas Chromatography) and instrumentation service is a MUST & Experience in ABB analytical and instrumentation products is a plus
- You are at ease communicating in English & Arabic language. French language would be an advantage
- Ability to demonstrate advanced-level skills in using digital platforms CRM and ERP systems
- You possess key skills required: time management organizational ability stress management critical thinking and problem-solving skills
- You are willing to travel covering up customer sites across Egypt North and Central of Africa Regions
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Employment Type
Full-Time
