drjobs Programming Services Technician - LOPS (Youth and Family Services) - 40 Hours

Programming Services Technician - LOPS (Youth and Family Services) - 40 Hours

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1 Vacancy
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Job Location drjobs

Issaquah, WA - USA

Hourly Salary drjobs

$ 23 - 27

Vacancy

1 Vacancy

Job Description

General Position Summary

Job #

King County Library System is currently seeking a Programming Services Technician to join the Youth and family Services team of the Library Outreach Programs and Services Department.

In this position you will perform various technical and clerical tasks overseeing the preparation circulation and maintenance of programming kits and materials. The Programming Services Technician ensures resource access through accurate order fulfillment material processing and supply this role you will support department operations and service efficiency through organized workflows and record-keeping.

The schedule for this position is Monday-Friday. 8:30am - 4:30pm. and is based at the Issaquah Serice Center.

Applicants must attach a current resume and cover letter which addresses why they are interested in the position and how they meet the qualifications listed.

King County Library System (KCLS):

KCLS has a vision of a world where knowledge allows diverse communities to prosper and order to support this vision we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons providing an unparalleled collection of library materials resources technology services and programs.

Approximately 1000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach programs and virtual assistance. Our service area includes cities towns tribal lands and unincorporated districts of King County with the exception of the city of Seattle.

From a 2021-2022 comprehensive Diversity Equity and Inclusion (DEI) Assessment Demographics and Language Report of the more than 1.5 million residents who live within the KCLS service area almost half identify as Black Indigenous or People of Color (BIPOC). Moreover roughly one-third of the KCLS community speaks a language other than English as their first language.

The King County Library System values the diverse perspectives lived experiences and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply including BIPOC (Black Indigenous and other people of color) immigrants refugees women LGBTQIA individuals with disabilities veterans etc.

KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.Need an accommodation to apply or interview Call or email .

KCLS ensures equal opportunities and consideration for all job applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

KCLS does not tolerate discrimination or harassment during any stage of employment including in recruiting hiring promotion termination leave of absence compensation or training.


Each KCLS position has job-specific competencies. These competencies describe characteristics needed for optimum performance in the addition there are organizational competencies applicable to all positions at KCLS that encompass the culture and set expectations for how work is performed.

Organizational Competencies
  • Valuing Diversity
Manages relationships with all kinds and classes of people inclusively and equitably. Respects values and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn about differences.
  • Customer Focus
Primarily focused on customer needs. Able to deliver high-quality value-added services. Constantly strives to find new ways to increase customer satisfaction and understanding foster equitable services and forge meaningful connections.
  • Ethics Values and Judgement
Exercises best judgment trustworthiness and professional standards of conduct. Consistently demonstrates organizational values moral principles and accountability in behavior character and action. Defends intellectual freedom and confidentiality.
  • Professional and Technical Knowledge
Demonstrates proficiency in professional and technical skills and/or knowledge in position-related areas. Purposely keeps up with current developments and trends in areas of expertise in order to better foster personal success and connections for others.

Job-Specific Competencies
  • Organizing and Planning
Establishes courses of action for self. Can influence others to ensure that work is efficient appropriately sensitive to real restraints on time and resources. Willing to take a risk.
  • Work Quality
Inspires and strives for excellence in all aspects of work including setting high standards of performance for self and others. Ensures that results are complete and accurate. Exhibits attention to detail.
  • Teamwork/Collaboration
Works cooperatively and productively with others to achieve goals and deliverables. Is aware of utilizes and celebrate their own and team members strengths and differences.

Examples of Duties

The items listed in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however any new duties will remain within the scope of the job.

Secondary Duties
  1. Assists department with clerical support.
  2. Identifies and reports needs for maintenance of equipment and work areas.
  1. Provides back-up to others within the department.
  2. Performs other related duties as assigned.

Desired Minimum Qualification

Education and Experience
The items listed below are the minimum requirements for the job and are relevant to this position. The organization values both work experience and education and realizes that individuals take different paths to acquire knowledge.

Knowledge and Skills
  • Skills in office software programs and database systems (e.g. Microsoft Office circulation software).
  • Model for customer service mindset and delivery.
  • Responsive to demands in a proactive and effective manner.
  • Flexible in an environment with many interruptions.
  • Attentive to detail and accuracy of tasks at high volume within identified time parameters.
Professional Licenses and Certifications
  • None.

Physical Demands & Work Environment

Physical Demands
While performing the duties of this job the employee will:


Work Environment
Work may be performed in a typical office environment and in the library or a shipping area depending on work tasks.


Required Experience:

IC

Employment Type

Full-Time

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