Medical Receptionist - Lauritzen Outpatient Center
Medical Receptionist - Lauritzen Outpatient Center
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Job Description
Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)Medical Receptionist - Full Time
Details:
Full-Time 40 hr/wk
Monday - Friday: 8:00 AM - 4:30 PM
Location: Lauritzen Outpatient Center Nebraska Medicine Omaha NE
***Mandatory Full-Time Training for the first 3 weeks: Mon - Fri 7:00 AM - 3:30 PM***
Training begins on your first day and is required for all new hires. It is non-negotiable and must be completed before moving into your regular schedule. Please only apply if you can fully commit to three consecutive weeks of full-time daytime training when your start date is scheduled.
Position Overview Key Responsibilities
In-Person role; not a remote position
Face-to-face patient and public contact required
Cross-training and floating to other desks are required
Customer Service & Communication
Serve as the first impression of the organization
Strong customer service skills required
Escorting and wayfinding for patients
Registration & Patient Intake
Obtain patient demographic and insurance information
Enter data into the electronic health record (EHR)
Pre-register patients over the phone
Collect point-of-service payments
Obtain required regulatory forms
Area-Specific Duties
Check in clinic and outpatient appointments
Performance Expectations
Work in a fast-paced high-volume environment
Meet productivity and quality metrics
Why Work at Nebraska Medicine
Together. Extraordinary. Join a team that values your skills delivering exceptional care through collaboration.
Leading Health Network Work with the regions top academic health network partnering with UNMC to transform lives through education research and patient care.
Dignity and Respect: We value all backgrounds and experiences reflecting the communities we serve.
Educational Support Enjoy up to $5000/year in tuition assistance a 35% discount at Clarkson College and career advancement opportunities with covered educational costs.
Be part of something extraordinary at Nebraska Medicine!
Duties: Medical Receptionist
Serve as the first point of contact by greeting and welcoming patients and others (in person at the check-in desk or via the telephone). Responsible for answering incoming calls in a professional manner and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.
Required Qualifications: Medical Receptionist
Minimum of 16 years of age required.
Demonstrated ability to provide a high level of customer service to physicians patients and other internal/external customers required.
Ability to work professionally with physicians clinic staff and patients in a timely confidential manner required.
Demonstrated analytical prioritization and organizational skills required.
Demonstrated flexibility and dedication to team environment required.
Effective communication skills required.
Preferred Qualifications: Medical Receptionist
High school education or equivalent preferred.
One year post-secondary education with coursework in business medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
Nursing Assistant or Medical Assistant preferred.
Knowledge of medical terminology preferred.
Experience with Microsoft Office specifically Word and Excel preferred.
Depending on the position available fluency in Spanish preferred.
Recruiter Contact
Sarah Placzek
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion marital status sex age national origin disability genetic information sexual orientation gender identity and protected veterans status.
Employment Type
Full-Time
